Dein persönlicher KI-Karriere-Agent
Customer Quality Engineering(m/w/x)
Leading 8D processes for customer complaints in PCB manufacturing. Technical education and PCB quality management experience required. International environment, continual training.
Anforderungen
- Technical education with proven quality engineering experience
- Strong knowledge of PCB manufacturing
- Strong knowledge of quality management
- Strong knowledge of statistical methods
- Proven customer complaint management experience
- Proven structured problem-solving experience (e.g. 8D)
- Excellent communication skills
- Fluency in English (written and spoken)
- Fluency in German (written and spoken)
- Confident working with SAP
- Confident working with MS Office tools
- Strong analytical thinking
- Ability to prioritize tasks effectively
- Ability to execute tasks effectively
- Customer-oriented mindset
- Ability to represent company interests professionally
- Willingness to travel internationally (up to 20%)
Aufgaben
- Drive structured complaint handling
- Coordinate corrective actions
- Ensure transparent communication
- Lead 8D processes for customer complaints
- Ensure timely submission of 8D reports
- Act as single point of contact for quality inquiries
- Conduct root cause analyses
- Provide rapid on-site support within 48 hours
- Maintain continuous communication with customers and AQM
- Support global AT&S sites in complaint handling
- Align with local customer requirements
- Train internal teams on customer-specific quality standards
- Guide internal teams on reject analysis
- Represent the company during customer visits
- Participate in customer audits
- Engage in quality discussions with customers
- Monitor quality actions
- Report on quality actions
- Ensure completion of quality actions
- Maintain quality documentation
- Ensure quality certification (e.g., EN10204)
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- SAP
- MS Office
Benefits
Karriere- und Weiterentwicklung
- Long-term growth opportunities
Lockere Unternehmenskultur
- International environment
Mentoring & Coaching
- Onboarding program
Weiterbildungsangebote
- Continual training opportunities
Gratis oder Vergünstigte Mahlzeiten
- Company canteen
Parkplatz & Pendelvorteile
- Free parking
- E-charging stations
Gesundheits- & Fitnessangebote
- Diverse health measures
Mitarbeiterrabatte
- Employee benefits
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Customer Quality Engineering(m/w/x)
Leading 8D processes for customer complaints in PCB manufacturing. Technical education and PCB quality management experience required. International environment, continual training.
Anforderungen
- Technical education with proven quality engineering experience
- Strong knowledge of PCB manufacturing
- Strong knowledge of quality management
- Strong knowledge of statistical methods
- Proven customer complaint management experience
- Proven structured problem-solving experience (e.g. 8D)
- Excellent communication skills
- Fluency in English (written and spoken)
- Fluency in German (written and spoken)
- Confident working with SAP
- Confident working with MS Office tools
- Strong analytical thinking
- Ability to prioritize tasks effectively
- Ability to execute tasks effectively
- Customer-oriented mindset
- Ability to represent company interests professionally
- Willingness to travel internationally (up to 20%)
Aufgaben
- Drive structured complaint handling
- Coordinate corrective actions
- Ensure transparent communication
- Lead 8D processes for customer complaints
- Ensure timely submission of 8D reports
- Act as single point of contact for quality inquiries
- Conduct root cause analyses
- Provide rapid on-site support within 48 hours
- Maintain continuous communication with customers and AQM
- Support global AT&S sites in complaint handling
- Align with local customer requirements
- Train internal teams on customer-specific quality standards
- Guide internal teams on reject analysis
- Represent the company during customer visits
- Participate in customer audits
- Engage in quality discussions with customers
- Monitor quality actions
- Report on quality actions
- Ensure completion of quality actions
- Maintain quality documentation
- Ensure quality certification (e.g., EN10204)
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- SAP
- MS Office
Benefits
Karriere- und Weiterentwicklung
- Long-term growth opportunities
Lockere Unternehmenskultur
- International environment
Mentoring & Coaching
- Onboarding program
Weiterbildungsangebote
- Continual training opportunities
Gratis oder Vergünstigte Mahlzeiten
- Company canteen
Parkplatz & Pendelvorteile
- Free parking
- E-charging stations
Gesundheits- & Fitnessangebote
- Diverse health measures
Mitarbeiterrabatte
- Employee benefits
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
AT&S Austria Technologie &
Branche
Manufacturing
Beschreibung
Das Unternehmen ist ein weltweit führendes Hightech-Unternehmen im Bereich Leiterplatten und IC-Substrate mit Fokus auf Substrat- und Packaging-Lösungen für die Halbleiterindustrie.
Noch nicht perfekt?
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Technical Supervisor ICS(m/w/x)
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