Endress+Hauser
Teamleiter:in Kundenfertigung(m/w/x)
Vollzeitnur vor OrtSenior
Reinach
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
CVCVS engineering GmbH
Customer Care Team Lead(m/w/x)
Rheinfelden (Baden)
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Leading customer care for mobile application compressors and vacuum pumps, optimizing processes and team tasks. Business Administration or Industrial Engineering degree, continuous improvement process experience required. 30 days vacation, predictable working hours.
Anforderungen
- Enjoyment of dealing with people and customer communication
- Degree in Business Administration, Industrial Engineering, or comparable qualification
- Analytical abilities for process understanding
- Experience in implementing and monitoring continuous improvement processes
- Ability to develop and lead a team
- Several years of leadership experience (ideally in order management, production planning, or procurement) or at least several years of experience in customer care, sales support, dispatch, or order management
- Good expression skills in speech and writing
- Ability to deal with conflicts
- Experience in building customer relationships
- Very good knowledge of standard MS programs
- Knowledge of local ERP system (advantage)
- Fluent German and English skills
- Other language skills (advantage)
Aufgaben
- Provide operational and managerial leadership to the Customer Care team
- Optimize internal processes
- Propose new ideas to increase customer satisfaction
- Distribute tasks to team members based on abilities
- Motivate the team
- Mentor team members
- Develop the team in line with departmental objectives
- Challenge employees appropriately
- Conduct employee reviews
- Lead feedback sessions
- Perform performance appraisals as per company regulations
- Communicate with potential customers via phone, email, chat, or social media
- Assist Sales with lead time information
- Enter orders into the system
- Coordinate delivery times with Production for open orders
- Organize product shipping to customers
- Track shipping notices
- Support Sales in tracking outstanding invoice payments
- Handle customer problems and complaints effectively
- Gather organizational information to meet customer needs
- Communicate information to customers accordingly
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- MS programs
- ERP system
Benefits
Mehr Urlaubstage
- 30 days annual vacation
Sonstige Zulagen
- Capital-forming benefits
Sonstige Vorteile
- Company accident insurance
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- JobRad bike leasing
Firmenwagen
- Volvo employee leasing offers
Snacks & Getränke
- Free beverages and organic fruit
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CVS engineering GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Ingersoll Rand
Teamleiter Planner / Buyer(m/w/x)
Vollzeitnur vor OrtManagementSchopfheimab 65.000 - 72.000 / Jahr - Ingersoll Rand
Aftermarket Manager - EMEA(m/w/x)
Vollzeitnur vor OrtSeniorSchopfheim - Roche
Customer Supply Manager (CSM)(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKaiseraugst - Roche
Teamleiter(m/w/x)
Vollzeitnur vor OrtManagementKaiseraugst
CVCVS engineering GmbH
Customer Care Team Lead(m/w/x)
Rheinfelden (Baden)
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Leading customer care for mobile application compressors and vacuum pumps, optimizing processes and team tasks. Business Administration or Industrial Engineering degree, continuous improvement process experience required. 30 days vacation, predictable working hours.
Anforderungen
- Enjoyment of dealing with people and customer communication
- Degree in Business Administration, Industrial Engineering, or comparable qualification
- Analytical abilities for process understanding
- Experience in implementing and monitoring continuous improvement processes
- Ability to develop and lead a team
- Several years of leadership experience (ideally in order management, production planning, or procurement) or at least several years of experience in customer care, sales support, dispatch, or order management
- Good expression skills in speech and writing
- Ability to deal with conflicts
- Experience in building customer relationships
- Very good knowledge of standard MS programs
- Knowledge of local ERP system (advantage)
- Fluent German and English skills
- Other language skills (advantage)
Aufgaben
- Provide operational and managerial leadership to the Customer Care team
- Optimize internal processes
- Propose new ideas to increase customer satisfaction
- Distribute tasks to team members based on abilities
- Motivate the team
- Mentor team members
- Develop the team in line with departmental objectives
- Challenge employees appropriately
- Conduct employee reviews
- Lead feedback sessions
- Perform performance appraisals as per company regulations
- Communicate with potential customers via phone, email, chat, or social media
- Assist Sales with lead time information
- Enter orders into the system
- Coordinate delivery times with Production for open orders
- Organize product shipping to customers
- Track shipping notices
- Support Sales in tracking outstanding invoice payments
- Handle customer problems and complaints effectively
- Gather organizational information to meet customer needs
- Communicate information to customers accordingly
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- MS programs
- ERP system
Benefits
Mehr Urlaubstage
- 30 days annual vacation
Sonstige Zulagen
- Capital-forming benefits
Sonstige Vorteile
- Company accident insurance
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- JobRad bike leasing
Firmenwagen
- Volvo employee leasing offers
Snacks & Getränke
- Free beverages and organic fruit
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CVS engineering GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
CVS engineering GmbH
Branche
Manufacturing
Beschreibung
Das Unternehmen stellt Kompressoren und Vakuumpumpen her, die speziell für mobile Anwendungen entwickelt wurden.
Noch nicht perfekt?
- Endress+Hauser
Teamleiter:in Kundenfertigung(m/w/x)
Vollzeitnur vor OrtSeniorReinach - Ingersoll Rand
Teamleiter Planner / Buyer(m/w/x)
Vollzeitnur vor OrtManagementSchopfheimab 65.000 - 72.000 / Jahr - Ingersoll Rand
Aftermarket Manager - EMEA(m/w/x)
Vollzeitnur vor OrtSeniorSchopfheim - Roche
Customer Supply Manager (CSM)(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKaiseraugst - Roche
Teamleiter(m/w/x)
Vollzeitnur vor OrtManagementKaiseraugst