Dein persönlicher KI-Karriere-Agent
Account Director - DACH(m/w/x)
Growing SaaS accounts for marketing and customer engagement platforms. Customer success or sales experience in SaaS required. Shareowner program and internal training access.
Anforderungen
- Customer Success Management, Account Management, or Sales experience (SaaS ideally)
- Experience negotiating and navigating contracts and legal discussions
- Self-motivated and tech-savvy, seeking solutions to improve client relationships
- Caring for clients, ensuring comfort with products and support
- Passion for testing, measuring, and improving outreach effectiveness
- Strong written and spoken communication skills in English and German
- High sense of responsibility and accountability
Aufgaben
- Manage a portfolio of existing accounts
- Drive account retention and growth
- Identify upsell and cross-sell opportunities
- Proactively handle renewals with Customer Success
- Forecast monthly and quarterly performance
- Negotiate deals and contracts at C-level and enterprise
- Discover and align with customer strategic needs
- Set goals and objectives for business impact
- Analyze stakeholder mapping and strategy
- Ensure successful renewals and commercial targets
- Achieve Customer Success and NPS targets
- Promote customer advocacy with marketing
- Monitor market trends and industry analysis
- Align stakeholders with product and strategic roadmap
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Internal trainings
- Access to learning platforms
Attraktive Vergütung
- Shareowner program (ESOP)
Boni & Prämien
- Referral bonuses
Gemeinnützige Ausrichtung
- Community volunteering opportunities
- Social impact projects
Team Events & Ausflüge
- Year-round events
- Team-building activities
- Global retreats
Lockere Unternehmenskultur
- Zero-discrimination workplace
Sonstige Vorteile
- Equal opportunity employment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- Insider OneVollzeitmit HomeofficeBerufserfahrenBerlin
- Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Didomi
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - gocomo
Account Director(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Channable
Account Executive DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlinab 4.229 - 4.531 / Monat
Account Director - DACH(m/w/x)
Growing SaaS accounts for marketing and customer engagement platforms. Customer success or sales experience in SaaS required. Shareowner program and internal training access.
Anforderungen
- Customer Success Management, Account Management, or Sales experience (SaaS ideally)
- Experience negotiating and navigating contracts and legal discussions
- Self-motivated and tech-savvy, seeking solutions to improve client relationships
- Caring for clients, ensuring comfort with products and support
- Passion for testing, measuring, and improving outreach effectiveness
- Strong written and spoken communication skills in English and German
- High sense of responsibility and accountability
Aufgaben
- Manage a portfolio of existing accounts
- Drive account retention and growth
- Identify upsell and cross-sell opportunities
- Proactively handle renewals with Customer Success
- Forecast monthly and quarterly performance
- Negotiate deals and contracts at C-level and enterprise
- Discover and align with customer strategic needs
- Set goals and objectives for business impact
- Analyze stakeholder mapping and strategy
- Ensure successful renewals and commercial targets
- Achieve Customer Success and NPS targets
- Promote customer advocacy with marketing
- Monitor market trends and industry analysis
- Align stakeholders with product and strategic roadmap
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Internal trainings
- Access to learning platforms
Attraktive Vergütung
- Shareowner program (ESOP)
Boni & Prämien
- Referral bonuses
Gemeinnützige Ausrichtung
- Community volunteering opportunities
- Social impact projects
Team Events & Ausflüge
- Year-round events
- Team-building activities
- Global retreats
Lockere Unternehmenskultur
- Zero-discrimination workplace
Sonstige Vorteile
- Equal opportunity employment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Insider One
Branche
Marketing
Beschreibung
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
Noch nicht perfekt?
- Insider One
Enterprise Account Executive - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Didomi
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - gocomo
Account Director(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Channable
Account Executive DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlinab 4.229 - 4.531 / Monat