You oversee the installation process, ensuring safety and quality while coordinating with customers and builders. Your responsibilities include reporting progress, maintaining equipment, and training new team members.
Anforderungen
- •Equipment installation management
- •On-site customer communication
- •Safe and timely equipment installation
- •Installation progress reporting
- •Reporting shortages and ordering parts
- •Safe and maintained installation tooling
- •Secure equipment storage
- •Builder communication for installation
- •Familiarity with A.M. manual
- •Safe working environment management
- •Material receiving and storage
- •Installation according to method instruction
- •Timekeeping and quality report submission
- •Product improvement feedback
- •Training and coaching for trainees
Deine Aufgaben
- •Manage equipment installation environment during activities.
- •Oversee on-site communication with the customer.
- •Ensure safe, high-quality, timely equipment installation.
- •Report installation progress to the supervisor.
- •Report shortages or damage and order replacements.
- •Maintain installation tooling in good condition.
- •Secure delivered equipment through proper storage.
- •Communicate with builders to avoid installation interruptions.
- •Stay updated with the A.M. manual and field letters.
- •Ensure a safe working environment during installation.
- •Receive, check, and store materials properly.
- •Follow method instructions and schedule for installation.
- •Submit timekeeping, quality feedback, and warranty claims.
- •Provide feedback for product improvement to the supply line.
- •Train and coach trainees and helpers as needed.
Original Beschreibung
# Technicien de service (a) Escaliers mécaniques - Genève - Lausanne
**Lausanne** | **Full time**
Customer relationship management
• Manages the equipment installation environment during installation activities
• Manages on-site communication with the customer for day to day installation and logistical activities
Project management
• Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods throughout the installation process
• Is responsible for reporting installation progress to the installation supervisor.
• Ensures that shortages or damage are reported and replacement parts are ordered as soon as they are discovered
• Keeps the installation tooling safe and in good condition
• Ensures the security of the delivered equipment by means of correct storage and site handling
• Communicates with the builder to prevent interruptions to installation work
• Is familiar with the A.M. manual and aware of field letter updates
• Is responsible for the safe working environment within the confines of the installation activity including storage areas
Delivery
• Responsible for receiving, checking and storage of materials
• Carries out the installation according to pre-determined method instruction and schedule
• Submits reports of timekeeping, quality feedback forms and warranty claims for material
• Contributes to the ongoing improvement of the product by feedback to the supply line
Leadership / People management
• May be required by the supervisor to give training/coaching to trainees and helpers.
*At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*