You engage with clients to understand their needs and provide tailored solutions while leading teams in project design and implementation, ensuring effective communication and support throughout the process.
Anforderungen
- •Bachelor's degree in related field
- •Minimum 2 years in customer-facing role
- •Supply Chain experience is a plus
- •Strong understanding of SaaS solutions
- •Good English skills, both written and spoken
- •French / German optional but a plus
- •Project management skills for deadlines
- •Strong critical thinking and adaptability
- •Technical acumen for explaining concepts
- •Customer-centric decision making
Deine Aufgaben
- •Engage with clients to understand their objectives.
- •Provide expert guidance on product solutions.
- •Conduct presentations to showcase proposed solutions.
- •Translate business requirements into technical terms.
- •Lead the team in designing technology solutions.
- •Build and lead teams for pre-sales projects.
- •Prepare solutions for deployment to customers.
- •Act as the technical expert facing customers.
- •Assist clients in customizing solutions to their needs.
- •Integrate client data into our Cloud solutions.
- •Train and support partners and customers during implementation.
- •Track and document customer implementation processes.
- •Manage client and reseller communications for projects.
Deine Vorteile
Competitive pay and equity
Flexible hybrid work schedule
E-learning and workshops
Fitness studio and activities
Notebook for personal use
Public transport support
Flexible working hours
Home office option
Casual dress code
No all-in contract
Team events
Nearby scenic area
Accessibility features
Bicycle parking spaces
Cafeteria with meal subsidy
Nearby kebab shop
Fresh fruit availability
Coffee and tea provided
E-car charging stations
Proximity to Graz airport
Multicultural work environment
Original Beschreibung
## Job Description
**Responsibilities:**
* Engage with clients to understand their business objectives and technical requirements.
* Provide expert guidance on how our products and services can address specific client challenges.
* Conduct presentations and demonstrations to showcase proposed solutions.
* Translate business requirements into technical terms and lead the team in designing, building, and managing technology solutions.
* Build, lead, and federate teams around pre-sales and pilot projects, preparing solutions for deployment to independent customers and larger accounts
* Be the technical and solution expert facing customers.
* Assist clients in customizing solutions to their needs and integrating their data into our Cloud.
* Train and support our partners and customers during the solution lifecycle
* Track and document every part of the customer's implementation and utilization of the solution.
* Manage client & reseller communications as per the assigned responsibility in the project.
## Qualifications
**Education**:
* BA/BS in related field: Business, Marketing, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering.
**Experience:**
* A minimum of 2+ years’ experience in a customer-facing role, preferably as an Application Engineer or similar technical Pre-Sales role.
* Industry knowledge: Supply Chain experience would be a plus.
* Strong understanding of SaaS solutions
**Languages:**
* Good English skills, both written and spoken
* French / German optional but would be a plus
**Skills:**
* Project management skills: managing deadlines and delivering tasks/projects on time.
* Strong critical thinking skills and adaptability to evolving technical landscapes.
* Technical Acumen: understanding and explaining technical concepts to both technical and non-technical audiences
* Customer-centric at heart: every decision you make revolves around our customers and improving their experience.
## Additional Information
**We innovate. We help communities thrive.**
As part of the VusionGroup, that has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.
**We feel supported. You will too.**
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:
* **Pay**: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant)
* **Schedule**: A flexible, hybrid work schedule
* **Career Growth**: E-learning opportunities and workshops, and global mobility potential
🎒 Goodies
🩳 Fitnessstudio / Yoga, Pilates, Functional Fitness, Padeltennis, etc....
💻 Notebook (kann auch privat genutzt werden)
🚏 Gute Anbindung an öffentliche Verkehrsmittel mit finanzieller Unterstützung
⏲️ Flexible Arbeitszeiten
🏡 Home Office
🩳 Kein Dresscode / legerer Stil
💸 Kein All-In-Vertrag
⛹️ Teamveranstaltungen
🚤 Schöne Mur in Gehdistanz
♿️ Barrierefreiheit
🚲 Fahrradabstellplätze
🍽️ Kantine mit abwechslungsreichen Mahlzeiten und Essenszuschuss
🥙 Kebab in der Nähe
🥝 Frisches Obst
☕️ Kaffee, Tee, Sodastream, ...
🔌E-Auto Ladestationen
🧳 Flughafen Graz in der Nähe
🗺️ Multikulturalität - Zusammensein mit Kollegen aus aller Welt
For the advertised position, a KV minimum basic salary of 3,843.00 euros gross per month applies, with readiness for KV overpayment depending on actual qualifications (for full-time employment).