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Field Application Engineer(m/w/x)

VusionGroup SA
Fernitz-Mellach
ab 3.843 / Monat

You engage with clients to understand their needs and provide tailored solutions while leading teams in project design and implementation, ensuring effective communication and support throughout the process.

Anforderungen

  • •Bachelor's degree in related field
  • •Minimum 2 years in customer-facing role
  • •Supply Chain experience is a plus
  • •Strong understanding of SaaS solutions
  • •Good English skills, both written and spoken
  • •French / German optional but a plus
  • •Project management skills for deadlines
  • •Strong critical thinking and adaptability
  • •Technical acumen for explaining concepts
  • •Customer-centric decision making

Deine Aufgaben

  • •Engage with clients to understand their objectives.
  • •Provide expert guidance on product solutions.
  • •Conduct presentations to showcase proposed solutions.
  • •Translate business requirements into technical terms.
  • •Lead the team in designing technology solutions.
  • •Build and lead teams for pre-sales projects.
  • •Prepare solutions for deployment to customers.
  • •Act as the technical expert facing customers.
  • •Assist clients in customizing solutions to their needs.
  • •Integrate client data into our Cloud solutions.
  • •Train and support partners and customers during implementation.
  • •Track and document customer implementation processes.
  • •Manage client and reseller communications for projects.

Deine Vorteile

Competitive pay and equity
Flexible hybrid work schedule
E-learning and workshops
Fitness studio and activities
Notebook for personal use
Public transport support
Flexible working hours
Home office option
Casual dress code
No all-in contract
Team events
Nearby scenic area
Accessibility features
Bicycle parking spaces
Cafeteria with meal subsidy
Nearby kebab shop
Fresh fruit availability
Coffee and tea provided
E-car charging stations
Proximity to Graz airport
Multicultural work environment

Original Beschreibung

## Job Description **Responsibilities:** * Engage with clients to understand their business objectives and technical requirements. * Provide expert guidance on how our products and services can address specific client challenges. * Conduct presentations and demonstrations to showcase proposed solutions. * Translate business requirements into technical terms and lead the team in designing, building, and managing technology solutions. * Build, lead, and federate teams around pre-sales and pilot projects, preparing solutions for deployment to independent customers and larger accounts * Be the technical and solution expert facing customers. * Assist clients in customizing solutions to their needs and integrating their data into our Cloud. * Train and support our partners and customers during the solution lifecycle * Track and document every part of the customer's implementation and utilization of the solution. * Manage client & reseller communications as per the assigned responsibility in the project. ## Qualifications **Education**: * BA/BS in related field: Business, Marketing, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering. **Experience:** * A minimum of 2+ years’ experience in a customer-facing role, preferably as an Application Engineer or similar technical Pre-Sales role. * Industry knowledge: Supply Chain experience would be a plus. * Strong understanding of SaaS solutions **Languages:** * Good English skills, both written and spoken * French / German optional but would be a plus **Skills:** * Project management skills: managing deadlines and delivering tasks/projects on time. * Strong critical thinking skills and adaptability to evolving technical landscapes. * Technical Acumen: understanding and explaining technical concepts to both technical and non-technical audiences * Customer-centric at heart: every decision you make revolves around our customers and improving their experience. ## Additional Information **We innovate. We help communities thrive.** As part of the VusionGroup, that has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. **We feel supported. You will too.** VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: * **Pay**: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant) * **Schedule**: A flexible, hybrid work schedule * **Career Growth**: E-learning opportunities and workshops, and global mobility potential 🎒 Goodies 🩳 Fitnessstudio / Yoga, Pilates, Functional Fitness, Padeltennis, etc.... 💻 Notebook (kann auch privat genutzt werden) 🚏 Gute Anbindung an öffentliche Verkehrsmittel mit finanzieller Unterstützung ⏲️ Flexible Arbeitszeiten 🏡 Home Office 🩳 Kein Dresscode / legerer Stil 💸 Kein All-In-Vertrag ⛹️ Teamveranstaltungen 🚤 Schöne Mur in Gehdistanz ♿️ Barrierefreiheit 🚲 Fahrradabstellplätze 🍽️ Kantine mit abwechslungsreichen Mahlzeiten und Essenszuschuss 🥙 Kebab in der Nähe 🥝 Frisches Obst ☕️ Kaffee, Tee, Sodastream, ... 🔌E-Auto Ladestationen 🧳 Flughafen Graz in der Nähe 🗺️ Multikulturalität - Zusammensein mit Kollegen aus aller Welt For the advertised position, a KV minimum basic salary of 3,843.00 euros gross per month applies, with readiness for KV overpayment depending on actual qualifications (for full-time employment).
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