You manage the maintenance and repair of laboratory instruments while ensuring effective communication and collaboration with teams and partners. Your role also involves training and contributing to quality improvement initiatives.
Anforderungen
- •Completed technical vocational training in mechatronics
- •Hands-on mentality and practical experience
- •Ability to solve problems independently
- •Experience in service training is an advantage
- •Proficiency in MS Office and SAP
- •Ideally, good written and spoken English skills
- •High awareness of quality and strong customer orientation
- •Strong communication skills
Deine Aufgaben
- •Maintain and repair laboratory measuring instruments on-site.
- •Prepare order confirmations and cost estimates for repairs.
- •Identify and diagnose faults in returned items.
- •Suggest improvements for product quality and customer orientation.
- •Communicate regularly with service representatives and partners.
- •Conduct service trainings and workshops for quality assurance.
- •Collaborate closely with Customer Support and Assembly teams.
Deine Vorteile
Reliable long-term workplace
Innovative company culture
Value-oriented working environment
Individual training and onboarding
Professional and personal development
Original Beschreibung
## Job Description
* Professional maintenance, adjustment, and repair of laboratory measuring instruments on-site in Graz
* Preparation of order confirmations and cost estimates for upcoming repairs
* Receipt, identification, and precise fault diagnosis of returned and repair items
* Active contribution of improvement suggestions to enhance product quality, quality assurance, and customer orientation
* Internal and external communication through regular exchange with our service representatives in subsidiaries and partner companies
* Conducting internal and external service trainings and workshops for quality assurance
* Close collaboration and teamwork with the Customer Support and Assembly teams
## Qualifications
* Completed technical vocational training in mechatronics or electronics (or equivalent qualifications)
* Hands-on mentality and practical experience in performing repairs and maintenance work
* Ability to solve problems independently, reliably, and in a structured manner
* Experience in service training as well as knowledge in the assembly and repair of measuring instruments is an advantage
* Ideally, good written and spoken English skills
* High awareness of quality and strong customer orientation
* Strong communication skills
## Additional Information
* A reliable and long-term workplace in our expanding and international high-tech company
* An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
* A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility
* Individual training and onboarding
* Professional and personal development
We offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 2,700 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That’s why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications.