You manage e-commerce operations by forecasting sales, optimizing inventory, and enhancing the customer experience. Your role involves collaborating with various teams to ensure profitability and track performance metrics.
Anforderungen
- •EFZ (3-year apprenticeship)
- •Minimum 2-years’ proven experience
- •Strong analytical skills
- •Excellent Office 365 skills
- •Know-how of Commerce Cloud and SAP S4 is an advantage
- •Fluent in English, knowledge in German and/or French is an advantage
Deine Aufgaben
- •Interface with Sales team for inventory management.
- •Plan and forecast annual e-commerce sales targets.
- •Communicate sales targets to marketing team.
- •Track monthly progress towards sales targets.
- •Suggest measures for profitability and stock optimization.
- •Implement advanced demand prediction models.
- •Lead integration of human judgment in forecasting.
- •Track key performance indicators for inventory and sales.
- •Manage customer experience by understanding needs.
- •Support administrative activities for e-commerce operations.
- •Collaborate with sales, logistics, and customer success teams.
- •Liaise with DTC key users in key countries.
- •Develop strategic initiatives for customer retention.
- •Track and analyze product performance metrics.
- •Identify opportunities for upselling and assortment optimization.