Client Services Project Manager I(m/w/x)

# Client Services Project Manager I **Allschwil, Switzerland** | **Full time** | **Fully Onsite** **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ## Key Responsibilities * Partner with clients and the internal project management team to support study success, which may include meetings at Thermo Fisher Scientific sites or client premises. * Assist in setting up and maintaining study filing systems, ensuring accurate records and adherence to quality management systems. * Collaborate with the Project Manager to ensure all Fisher Clinical activities align to meet customer and study requirements effectively. * Coordinate and communicate all relevant activities, both internally and externally, to ensure services and products are ready for study commencement or as required by the customer. * Apply appropriate project planning tools to communicate achievements and critical path activities and responsibilities. * Build and support the creation of operational documentation using internal systems, including GMP operational documentation. Construct bills of materials and coordinate the creation and review of billing packages. * Provide back-up support to the Project Team, ensuring smooth operations. * Collect all information on a study design, including accurate label texts, coordination of packaging materials and tools, label translation, batch documentation production, logistics coordination, and writing distribution orders and GMP instructions. * Apply GXP in all areas of responsibility to maintain high standards. ## As Demonstrated By: **Project Management** * General understanding of project plans and timeline management with a demonstrated track record for task delivery to enable achievement of goals. * Knowledge of general inventory and billing principles, good documentation practices, and report generation. * Identifies and raises project challenges and collaborates with team members or management to resolve issues. * Provides backs-up to more senior Project Managers in planning and coordinating functional team activities, timelines and results for each project. ## Client Relationship Management * Maintains a general understanding of Thermo Fisher's solutions portfolio and strategy within the industry. * Partners with team members on special projects, reports and meeting preparation including generation of meeting agenda and minutes, scenario planning, timeline monitoring and system management. ## Technical Knowledge * Performs basic data analysis functions with assistance from senior team members as required to ensure successful project results and customer satisfaction. * Records and tracks project data efficiently in different systems and maintains accountability for data accuracy, reporting and timeliness. ## Project Management Leadership * Seeks mentorship and guidance to drive development and further strengthen project management skills. * Communicates information in a timely manner, understands boundaries, respects differences and addresses challenging situations appropriately. ## Key Requirements: * **Education:** Bachelor's degree or equivalent * **Years of Experience:** 2+ years of relevant client facing work experience * GxP environment experience is beneficial * Fluent English knowledge