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DEDeutsche Börse

Working Student - Operational Efficiency & Global Key Account Management(m/w/x)

Frankfurt am Main
Full-timeWorking StudentOn-site
AI/ML
Data Science

Process analysis and optimization for customer onboarding across financial markets and CCPs. Student enrollment in Business, Economics, or IT field required. Hands-on experience with process automation and AI solutions.

Requirements

  • Enrollment as regular student (Bachelor or Master) in Business Administration, Economics, Industrial Engineering, Business Informatics, Data Science, or comparable field at state-recognized university
  • Strong affinity for automation, process optimisation, and digitalisation
  • First experience or strong interest in Microsoft Power Platform (Power Automate and/or Power BI); hands-on experience a plus
  • Interest in AI and data-driven solutions in operational environment
  • Analytical, structured, and solution-oriented mindset
  • Proactiveness, reliability, and keenness to learn in complex operational environment
  • Very good MS Excel and PowerPoint skills
  • Fluent English skills; German an advantage

Tasks

  • Analyze GKAM and Operational Efficiency processes
  • Document GKAM and Operational Efficiency processes
  • Optimize GKAM and Operational Efficiency processes
  • Address customer onboarding and change management
  • Identify automation and digitalization opportunities for manual processes
  • Design low-code automations using Power Automate
  • Implement low-code automations using Power Automate
  • Maintain low-code automations using Power Automate
  • Develop Power BI dashboards and reports for process transparency
  • Prepare operational data for reporting and decision making
  • Validate operational data for reporting and decision making
  • Analyze operational data for reporting and decision making
  • Support AI use cases for classification and data structuring
  • Support AI use cases for efficiency improvements
  • Prepare process documentation
  • Prepare presentations
  • Prepare management summaries
  • Collaborate with GKAM, Operational Efficiency, and IT

Education

  • Currently in higher education

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • Microsoft Power Platform
  • Power Automate
  • Power BI
  • AI
  • MS Excel
  • PowerPoint
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