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BA
BayWa r.e.
8d ago

Working Student - IT Support(m/w/x)

München
Part-timeWorking StudentOn-site
Green Job

Description

In this role, you will ensure smooth IT operations by solving technical hardware and software issues for both local walk-ins and remote colleagues across the company's global network.

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Requirements

  • •Studies in Computer Science or Information Technology
  • •Basic understanding of operating systems and software
  • •Familiarity with hardware and troubleshooting techniques
  • •Strong communication and interpersonal skills
  • •Teamwork skills and multi-tasking ability

Education

Currently in higher education

Tasks

  • •Provide L1 support for local hardware issues
  • •Perform factory resets and driver updates
  • •Install, configure, and maintain hardware and software
  • •Diagnose and troubleshoot technical issues
  • •Support global colleagues through remote assistance
  • •Document and escalate complex problems to L2
  • •Maintain detailed records of support interactions
  • •Update knowledge base articles and documentation
  • •Ensure timely follow-up until resolution
  • •Deliver excellent service to all end users

Tools & Technologies

WindowsiOSmacOS

Languages

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BayWa r.e. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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