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Working Student - Customer Success & Customer Experience Support - SAP CX(m/w/x)
Supporting Customer Success Managers with daily tasks and customer requests for SAP CX. MS Excel, Access, and Copilot skills preferred. Practical experience in Customer Success, skill growth opportunities.
Requirements
- Student at university or university of applied sciences
- Preferred field of study: Business Studies
- MS Excel skills
- MS Access skills
- MS Copilot skills
- Fluent English
- Fluent German
- Eagerness to learn
- Resilient team player
- Expert communication skills
- Working co-located with team
- Working from office in Walldorf or St. Leon-Rot
Tasks
- Support Customer Success Managers in daily activities
- Provide operational and administrative assistance
- Prepare and maintain customer-related materials
- Document internal processes and initiatives
- Coordinate and handle incoming customer requests
- Assist with creating and updating customer presentations
- Maintain internal documentation
- Track and visualize customer adoption and usage metrics
- Prepare and follow up on customer meetings
- Organize internal reviews and presentations
- Structure information for effective knowledge sharing
- Take on defined support tasks for specific customers
- Support CSM activities after onboarding
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MS Excel
- MS Access
- MS Copilot
Benefits
Learning & Development
- Constant learning
- Skill growth
- Learning from real-life customer scenarios
- Focus on learning
- Commitment to personal development
Other Benefits
- Great benefits
- Practical experience in Customer Success
- Practical experience in Customer Experience
- Insight into customer-facing processes
- Insight into stakeholder collaboration
- Insight into internal workflows
- Structured working student role
- Focus on team support
- SAP innovations
- Equal Employment Opportunity
- Accessibility accommodations
Mentorship & Coaching
- Team support for growth
- Opportunity to work closely with experienced CSMs
Informal Culture
- Professional international environment
- Highly collaborative team ethic
- Culture of inclusion
Purpose-Driven Work
- Focus on contribution
Startup Environment
- Cloud company
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
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Working Student - Customer Success & Customer Experience Support - SAP CX(m/w/x)
Supporting Customer Success Managers with daily tasks and customer requests for SAP CX. MS Excel, Access, and Copilot skills preferred. Practical experience in Customer Success, skill growth opportunities.
Requirements
- Student at university or university of applied sciences
- Preferred field of study: Business Studies
- MS Excel skills
- MS Access skills
- MS Copilot skills
- Fluent English
- Fluent German
- Eagerness to learn
- Resilient team player
- Expert communication skills
- Working co-located with team
- Working from office in Walldorf or St. Leon-Rot
Tasks
- Support Customer Success Managers in daily activities
- Provide operational and administrative assistance
- Prepare and maintain customer-related materials
- Document internal processes and initiatives
- Coordinate and handle incoming customer requests
- Assist with creating and updating customer presentations
- Maintain internal documentation
- Track and visualize customer adoption and usage metrics
- Prepare and follow up on customer meetings
- Organize internal reviews and presentations
- Structure information for effective knowledge sharing
- Take on defined support tasks for specific customers
- Support CSM activities after onboarding
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MS Excel
- MS Access
- MS Copilot
Benefits
Learning & Development
- Constant learning
- Skill growth
- Learning from real-life customer scenarios
- Focus on learning
- Commitment to personal development
Other Benefits
- Great benefits
- Practical experience in Customer Success
- Practical experience in Customer Experience
- Insight into customer-facing processes
- Insight into stakeholder collaboration
- Insight into internal workflows
- Structured working student role
- Focus on team support
- SAP innovations
- Equal Employment Opportunity
- Accessibility accommodations
Mentorship & Coaching
- Team support for growth
- Opportunity to work closely with experienced CSMs
Informal Culture
- Professional international environment
- Highly collaborative team ethic
- Culture of inclusion
Purpose-Driven Work
- Focus on contribution
Startup Environment
- Cloud company
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SAP
Industry
IT
Description
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
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