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COCongatec AG

Working Student Customer Repair & Service Administration(m/w/x)

Deggendorf
Full-timeWorking StudentWith Home Office

You will play a vital role in the service cycle by managing RMA requests and handling goods, ensuring every repair process is documented accurately and shipped back to the company's customers.

Requirements

  • Recording incoming requests in SAP
  • Checking request completeness and preparation
  • Acceptance and visual inspection of returns
  • Support with goods receipt postings
  • Packaging and dispatch of materials
  • Maintenance of customer and RMA data
  • Ensuring complete and traceable documentation
  • Creation of standard letters from templates
  • Appointment and status tracking support
  • Preparation of simple evaluations
  • General administrative support skills

Tasks

  • Record and review RMA requests
  • Enter incoming requests into SAP
  • Check serial numbers and fault descriptions
  • Prepare requests for administrative processing
  • Accept returns and perform visual inspections
  • Allocate returns to existing RMA processes
  • Support goods receipt postings
  • Package and dispatch repaired materials
  • Maintain customer and RMA data
  • Ensure complete and traceable documentation
  • Create standard letters using templates
  • Forward internal processes to relevant departments
  • Track appointment and repair statuses
  • Prepare simple evaluations of throughput times
  • Support the customer service team's daily business

Education

Currently in higher education

Languages

EnglishBusiness Fluent

Tools & Technologies

SAP

Benefits

Flexible Working

  • Flexible working hours
  • Mobile working options

Informal Culture

  • Open minded organization culture

Healthcare & Fitness

  • Corporate Health Management
  • Embedded runners group

Team Events

  • Intern event team

Free or Subsidized Food

  • Free fresh fruits

Snacks & Drinks

  • Free coffee and tea
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Congatec AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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