NLGM-Adobe Systems GmbH
Working Student - Sales Operations(m/w/x)
Part-timeWorking StudentOn-site
München
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BPBP13 Alexion Pharma Germany Company
Working Student Customer Operations(m/w/x)
München
Part-timeWorking StudentOn-site
Nejo AI Summary
Processing sales orders, vial requests, and product returns for rare disease treatments. GDP certification and current enrollment in business or supply chain studies required. Reasonable accommodations for disability and medical conditions provided.
Requirements
- Degree in Business or Supply Chain
- GDP Certification
- Customer excellence skills
- Supply chain knowledge
- Presentation skills
- Analytical skills
Tasks
- Process sales orders and rush orders
- Handle service requests and exchange programs
- Manage vial requests and product returns
- Process GATM and Named Patient Sales
- Handle commercial and free-of-charge items
- Ensure all orders are processed daily
- Monitor electronic EDI order and invoicing
- Support regional Customer Operations Management tasks
- Report on daily and weekly challenges
- Proactively solve operational issues with departments
- Coordinate order status updates with customers
- Communicate shipment status from Distribution internally
- Create and modify SAP customer records
- Validate Bona Fide criteria with documentation
- Update patient records in SFDC
- Collect and share customer interaction data
- Verify and file vaccination certificates
- Collaborate with medical teams on certificate approvals
- Maintain and clean the vaccination database
- Follow up on expired vaccination certificates
- Support yearly customer account revalidation
- Manage the closing of inactive accounts
- Collaborate with leads on team training
- Improve customer satisfaction at service levels
Education
- Bachelor's degree
Languages
- English – Business Fluent
Benefits
Other Benefits
- Reasonable accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BP13 Alexion Pharma Germany Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BPBP13 Alexion Pharma Germany Company
Working Student Customer Operations(m/w/x)
München
Part-timeWorking StudentOn-site
Nejo AI Summary
Processing sales orders, vial requests, and product returns for rare disease treatments. GDP certification and current enrollment in business or supply chain studies required. Reasonable accommodations for disability and medical conditions provided.
Requirements
- Degree in Business or Supply Chain
- GDP Certification
- Customer excellence skills
- Supply chain knowledge
- Presentation skills
- Analytical skills
Tasks
- Process sales orders and rush orders
- Handle service requests and exchange programs
- Manage vial requests and product returns
- Process GATM and Named Patient Sales
- Handle commercial and free-of-charge items
- Ensure all orders are processed daily
- Monitor electronic EDI order and invoicing
- Support regional Customer Operations Management tasks
- Report on daily and weekly challenges
- Proactively solve operational issues with departments
- Coordinate order status updates with customers
- Communicate shipment status from Distribution internally
- Create and modify SAP customer records
- Validate Bona Fide criteria with documentation
- Update patient records in SFDC
- Collect and share customer interaction data
- Verify and file vaccination certificates
- Collaborate with medical teams on certificate approvals
- Maintain and clean the vaccination database
- Follow up on expired vaccination certificates
- Support yearly customer account revalidation
- Manage the closing of inactive accounts
- Collaborate with leads on team training
- Improve customer satisfaction at service levels
Education
- Bachelor's degree
Languages
- English – Business Fluent
Benefits
Other Benefits
- Reasonable accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BP13 Alexion Pharma Germany Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
BP13 Alexion Pharma Germany Company
Industry
Pharmaceuticals
Description
Alexion is committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law.
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