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Working Student – Customer Education & Technical Content(m/w/x)
Developing and maintaining online help portals and user manuals for major e-commerce clients. Enrollment in Technical Communication, UI/UX, or IT degree, plus German and English fluency required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Requirements
- Enrollment in Technical Communication, UI/UX, IT, or related degree
- High tech-savviness and passion for AI and automation
- Ability to explain complex logic accurately and clearly
- Fluency in German and English
- Proactive mindset and independent work style
Tasks
- Maintain and update customer-facing documentation
- Develop the online help portal
- Integrate diverse information formats
- Translate technical complexity into user-centric manuals
- Support the help center's strategic evolution
- Enhance video tutorials with structured documentation
- Edit and translate German and English texts
- Automate documentation workflows using AI tools
- Draft comprehensive documentation for new features
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI
- automation
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% Zalando fashion discount
- 30% Lounge by Zalando discount
- External partner discounts
Purpose-Driven Work
- 2 paid volunteering days
Workation & Sabbatical
- Work from abroad
More Vacation Days
- 27-30 days of holiday
Other Benefits
- Relocation assistance
Family Support
- Family counseling and support
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training offerings
Mentorship & Coaching
- Biannual peer-to-peer review
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Working Student – Customer Education & Technical Content(m/w/x)
Developing and maintaining online help portals and user manuals for major e-commerce clients. Enrollment in Technical Communication, UI/UX, or IT degree, plus German and English fluency required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Requirements
- Enrollment in Technical Communication, UI/UX, IT, or related degree
- High tech-savviness and passion for AI and automation
- Ability to explain complex logic accurately and clearly
- Fluency in German and English
- Proactive mindset and independent work style
Tasks
- Maintain and update customer-facing documentation
- Develop the online help portal
- Integrate diverse information formats
- Translate technical complexity into user-centric manuals
- Support the help center's strategic evolution
- Enhance video tutorials with structured documentation
- Edit and translate German and English texts
- Automate documentation workflows using AI tools
- Draft comprehensive documentation for new features
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI
- automation
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% Zalando fashion discount
- 30% Lounge by Zalando discount
- External partner discounts
Purpose-Driven Work
- 2 paid volunteering days
Workation & Sabbatical
- Work from abroad
More Vacation Days
- 27-30 days of holiday
Other Benefits
- Relocation assistance
Family Support
- Family counseling and support
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training offerings
Mentorship & Coaching
- Biannual peer-to-peer review
About the Company
Tradebyte Software GmbH
Industry
IT
Description
The company works with major players in e-commerce, focusing on creating a supportive and empowering workplace.
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