BorgWarner Aftermarket Europe GmbH
Werkstudent Customer Service(m/w/x)
Part-timeWorking StudentOn-site
Kirchheimbolanden
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BOBorgWarner IT Services Europe GmbH
Werkstudent IT / Operations and Projects(m/w/x)
Kirchheimbolanden
Part-timeWorking StudentOn-site
Nejo AI Summary
Supporting daily IT operations, incident management, and ticket tracking. Basic ITIL knowledge preferred, structured working method required. MS Office proficiency, team orientation.
Requirements
- Enrolled student in Computer Science, Business Informatics, IT Management or comparable degree
- Basic understanding of IT Services, IT Operations or ITIL fundamentals (advantageous)
- Structured and careful working method
- Good communication skills and team orientation
- Confident use of MS Office (especially Excel, Word, PowerPoint)
- Very good German skills
- Good English skills
Tasks
- Support daily operations for incidents and service requests
- Record, document, and track tickets
- Maintain and update documentation and work instructions
- Serve as an escalation point for routing and coordinating issues to relevant departments
- Assist in maintaining processes and SLAs
- Manage and update action logs
- Update and track project plans
- Prepare for meetings, status reports, and presentations
- Document project progress and decisions
Education
- Currently in higher education
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- Word
- PowerPoint
- ITIL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BorgWarner IT Services Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BOBorgWarner IT Services Europe GmbH
Werkstudent IT / Operations and Projects(m/w/x)
Kirchheimbolanden
Part-timeWorking StudentOn-site
Nejo AI Summary
Supporting daily IT operations, incident management, and ticket tracking. Basic ITIL knowledge preferred, structured working method required. MS Office proficiency, team orientation.
Requirements
- Enrolled student in Computer Science, Business Informatics, IT Management or comparable degree
- Basic understanding of IT Services, IT Operations or ITIL fundamentals (advantageous)
- Structured and careful working method
- Good communication skills and team orientation
- Confident use of MS Office (especially Excel, Word, PowerPoint)
- Very good German skills
- Good English skills
Tasks
- Support daily operations for incidents and service requests
- Record, document, and track tickets
- Maintain and update documentation and work instructions
- Serve as an escalation point for routing and coordinating issues to relevant departments
- Assist in maintaining processes and SLAs
- Manage and update action logs
- Update and track project plans
- Prepare for meetings, status reports, and presentations
- Document project progress and decisions
Education
- Currently in higher education
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- Word
- PowerPoint
- ITIL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BorgWarner IT Services Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- BorgWarner Aftermarket Europe GmbH
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