Lenovo
Premier Technical Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Essen, Bratislava, Stuttgart
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FAFARO Europe GmbH
Technical Support Specialist 3rd level(m/w/x)
Korntal-Münchingen
Full-timeOn-site
Nejo AI Summary
Technical issue resolution for mobile 3D metrology clients, escalating to 4th level. Technical knowledge in Scanning/Point Cloud Management or Digital Reality essential; English and German fluency required. Flexible working hours, free drinks and fruit.
Requirements
- University degree (engineer, BA) or comparable technical education
- Strong service-oriented mindset
- Strong communication skills for technical discussions and customer service
- Fluency in English and German, any other European language advantageous
- Technical knowledge in Scanning and Point Cloud Management, Digital Reality, or Architecture Engineering and Construction
Tasks
- Provide timely 3rd level support with high-quality solutions
- Offer technical support to internal and external customers
- Escalate complex issues to 4th level support for on-site interaction
- Document customer inquiries in the CRM system
- Collaborate with support teams and departments like Product Management, Engineering, and Sales
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Learning & Development
- Training
Snacks & Drinks
- Free drinks and fruit in the office
Parking & Commuter Benefits
- Bicycle parking
- Car parking
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FARO Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FAFARO Europe GmbH
Technical Support Specialist 3rd level(m/w/x)
Korntal-Münchingen
Full-timeOn-site
Nejo AI Summary
Technical issue resolution for mobile 3D metrology clients, escalating to 4th level. Technical knowledge in Scanning/Point Cloud Management or Digital Reality essential; English and German fluency required. Flexible working hours, free drinks and fruit.
Requirements
- University degree (engineer, BA) or comparable technical education
- Strong service-oriented mindset
- Strong communication skills for technical discussions and customer service
- Fluency in English and German, any other European language advantageous
- Technical knowledge in Scanning and Point Cloud Management, Digital Reality, or Architecture Engineering and Construction
Tasks
- Provide timely 3rd level support with high-quality solutions
- Offer technical support to internal and external customers
- Escalate complex issues to 4th level support for on-site interaction
- Document customer inquiries in the CRM system
- Collaborate with support teams and departments like Product Management, Engineering, and Sales
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Learning & Development
- Training
Snacks & Drinks
- Free drinks and fruit in the office
Parking & Commuter Benefits
- Bicycle parking
- Car parking
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FARO Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
FARO Europe GmbH
Industry
Other
Description
Das Unternehmen ist ein führender Anbieter von mobiler 3D-Messtechnik und hilft Kunden, bessere Entscheidungen mit unübertroffener Geschwindigkeit und Präzision zu treffen.
Not a perfect match?
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