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2mo ago

Technical Process Owner(m/w/x)

Hamburg
Full-timeWith Home OfficeExperienced

Description

In this role, you will take charge of a business model cluster, ensuring its technical and operational stability. Your day-to-day responsibilities will involve incident handling, driving process improvements, and collaborating with teams to enhance system performance.

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Requirements

  • 4+ years of experience in tech-business interface role
  • Advanced SQL skills and proficient database knowledge
  • Hands-on experience in incident handling and root cause analysis
  • Solid understanding of system integrations, APIs, and data flows
  • Ability to read and interpret logs and payloads
  • Proficient with Postman or similar API testing tools
  • Excellent written and spoken English communication skills
  • Experience in eCommerce
  • Experience with middlewares

Work Experience

4 years

Tasks

  • Champion operational excellence of the business model cluster
  • Take full ownership of all data flows, including product, pricing, orders, shipments, and cancellations
  • Handle incidents and investigate technical bugs to identify root causes
  • Communicate investigation results and recommended resolutions to application teams
  • Leverage insights from investigations to implement long-term preventative measures
  • Define and lead end-to-end testing strategies for critical initiatives
  • Ensure comprehensive coverage and high-quality deployments
  • Establish and optimize processes for bug lifecycle management
  • Collaborate with other Technical Process Owners to share best practices

Tools & Technologies

SQLPostman

Languages

EnglishBusiness Fluent

Benefits

Snacks & Drinks

  • Fresh fruit every day
  • Free drinks

Healthcare & Fitness

  • Sports courses

Other Benefits

  • Free access to code.talks
  • Laracast account for free
  • Help in the relocation process

Corporate Discounts

  • Exclusive employee discounts

Learning & Development

  • Language courses
  • Professional training
  • AY Academy

Team Events

  • Company parties

Public Transport Subsidies

  • Mobility subsidy

Modern Equipment

  • State-of-the-art technology

Parking & Commuter Benefits

  • Central location

Flexible Working

  • Flexible working hours

Informal Culture

  • Dog-friendly office
  • Feedback culture

Company Bike

  • Job bikes
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