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WIWiz, Inc.

Technical Account Manager, German speaking(m/w/x)

Berlin, München
Full-timeWith Home OfficeExperienced

Driving cloud security adoption for Wiz customers with expert deployment guidance. 3+ years technical customer-facing experience required. Collaboration with Support and Product Management.

Requirements

  • Ideally based in Germany
  • Fluent German and English speaking ability
  • 3+ years technical customer facing experience
  • Strong cloud services understanding
  • Strong cloud architectures understanding
  • Strong security best practices understanding
  • CSP level certifications preferred
  • Familiarity with container technologies
  • Familiarity with Docker
  • Familiarity with Kubernetes
  • Familiarity with container security considerations
  • Strong problem-solving skills
  • Ability to troubleshoot complex technical issues
  • Ability to drive technical issue resolution
  • Proven track record building client relationships
  • Proven track record maintaining client relationships
  • Proven track record driving customer success
  • Proven track record exceeding performance targets
  • Excellent communication skills
  • Excellent interpersonal skills
  • Ability to engage stakeholders at all levels
  • B.S. in Computer Science or equivalent experience
  • B.S. in Engineering or equivalent experience
  • B.S. in similar field or equivalent experience
  • Legal right to work in country without visa sponsorship

Tasks

  • Plan and execute customer adoption strategies
  • Provide expert deployment and operational guidance
  • Establish a Wiz Center of Excellence
  • Serve as primary technical liaison for questions
  • Collaborate with Support and Product Management
  • Contribute to customer workshops
  • Develop trusted advisor relationships
  • Maintain regular communication with stakeholders
  • Increase platform adoption and retention
  • Foster customer satisfaction
  • Develop and guide Success Plans
  • Measure and report key performance indicators
  • Identify and resolve technical issues
  • Collaborate with Engineering and Support
  • Advocate for customer needs across departments
  • Offer insights on new Wiz features
  • Manage account escalations effectively
  • Collaborate with Sales and Renewal teams
  • Identify opportunities for platform expansion
  • Maintain up-to-date Wiz platform knowledge
  • Monitor cloud security threats
  • Expand knowledge of Wiz ecosystem

Work Experience

  • 3 years

Education

  • Bachelor's degree

Languages

  • GermanFluent
  • EnglishFluent

Tools & Technologies

  • Cloud services
  • Docker
  • Kubernetes
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wiz, Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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