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Team Lead IT – Onsite-Support(m/w/x)
Description
You will lead the Wiesbaden support team while driving international service excellence. Your day-to-day involves managing German support operations and building a global community for standardized IT processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in engineering, computer science, business informatics or comparable qualification
- •Minimum 5 years experience leading IT teams
- •Ability to steer internal/external consulting and service providers
- •Deep knowledge of Microsoft applications
- •Service-oriented and user-centered mindset
- •Ability to build and manage teams
- •Willingness to provide professional development
- •Driver's license Class B
- •Professional in English and German
Education
Work Experience
5 years
Tasks
- •Lead the Wiesbaden onsite support team
- •Manage first-level support across Germany
- •Define group-wide support standards
- •Coordinate and prioritize support tickets
- •Distribute and escalate service requests
- •Establish a global support standards community
Tools & Technologies
Languages
English – Business Fluent
German – Business Fluent
Benefits
Flexible Working
- •Hybrid working
- •Flexible working hours
- •Working time models
- •Mobile working
Competitive Pay
- •Market-based compensation
More Vacation Days
- •30 days annual leave
- •Special leave
Mentorship & Coaching
- •Coaching
Free or Subsidized Food
- •Company restaurant
Additional Allowances
- •Meal allowance
Healthcare & Fitness
- •EGYM Wellpass membership
Team Events
- •Employee events
Corporate Discounts
- •Employee discounts
Mental Health Support
- •External life situation advice
Learning & Development
- •Further education and training
Other Benefits
- •Group Accident Insurance
Company Bike
- •JobRad bike leasing
Family Support
- •Parent-child office
- Henkell FreixenetFull-timeWith HomeofficeSeniorWiesbaden
- Henkell Freixenet
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Team Lead IT – Onsite-Support(m/w/x)
The AI Job Search Engine
Description
You will lead the Wiesbaden support team while driving international service excellence. Your day-to-day involves managing German support operations and building a global community for standardized IT processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in engineering, computer science, business informatics or comparable qualification
- •Minimum 5 years experience leading IT teams
- •Ability to steer internal/external consulting and service providers
- •Deep knowledge of Microsoft applications
- •Service-oriented and user-centered mindset
- •Ability to build and manage teams
- •Willingness to provide professional development
- •Driver's license Class B
- •Professional in English and German
Education
Work Experience
5 years
Tasks
- •Lead the Wiesbaden onsite support team
- •Manage first-level support across Germany
- •Define group-wide support standards
- •Coordinate and prioritize support tickets
- •Distribute and escalate service requests
- •Establish a global support standards community
Tools & Technologies
Languages
English – Business Fluent
German – Business Fluent
Benefits
Flexible Working
- •Hybrid working
- •Flexible working hours
- •Working time models
- •Mobile working
Competitive Pay
- •Market-based compensation
More Vacation Days
- •30 days annual leave
- •Special leave
Mentorship & Coaching
- •Coaching
Free or Subsidized Food
- •Company restaurant
Additional Allowances
- •Meal allowance
Healthcare & Fitness
- •EGYM Wellpass membership
Team Events
- •Employee events
Corporate Discounts
- •Employee discounts
Mental Health Support
- •External life situation advice
Learning & Development
- •Further education and training
Other Benefits
- •Group Accident Insurance
Company Bike
- •JobRad bike leasing
Family Support
- •Parent-child office
About the Company
Henkell Freixenet
Industry
Food
Description
The company provides an attractive work environment and outstanding training opportunities, promoting a culture of communication.
- Henkell Freixenet
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