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Student Assistant - IT Administration(m/w/x)
Managing IT support tickets and resolving hardware/software issues for climate change research. macOS experience in a work context required. Flexibility for university schedule, fully funded Germany-wide public transport ticket.
Requirements
- IT administration/user support experience
- Currently enrolled in IT admin/support university program with min. 12+ months enrollment left
- Residing in Berlin area
- Open to 100% onsite presence in Berlin office during probation, 80% afterwards
- macOS experience in work context
- Scripting experience, at least basic
- Python skills for scripts, server communication, applications
- Basic Windows experience
- Basic Linux based systems experience, ideally in work context
- Basic understanding of network or server administration concepts
- Some experience with cloud systems or IT ticketing tools
- Good communication skills and proactive, solution-oriented mindset
- Ability to work independently and manage priorities
Tasks
- Manage IT support tickets
- Diagnose and resolve basic software issues
- Diagnose and resolve basic hardware issues
- Diagnose and resolve basic access issues
- Provide timely and solution-oriented support
- Prepare and configure laptops for employees
- Update and maintain employee devices
- Perform system updates and security checks
- Troubleshoot device issues
- Maintain device and peripheral inventory
- Monitor internal servers and hosted tools
- Perform basic server maintenance tasks
- Ensure regular backups and data integrity checks
- Document IT procedures and configurations
- Identify opportunities to streamline IT workflows
- Maintain records of software licenses and system configurations
- Follow IT security guidelines
- Support implementation of best practices
- Enforce password policies
- Implement device encryption
- Manage access control
Education
- Currently in higher education
Languages
- English – Business Fluent
Tools & Technologies
- macOS
- Python
- Windows
- Linux
- FTP
- SSH
- SSL
Benefits
Purpose-Driven Work
- Job with a purpose
Informal Culture
- Positive and inspiring working atmosphere
- International team
Flexible Working
- Flexibility for university schedule
Public Transport Subsidies
- Fully funded Germany-wide public transport ticket
Healthcare & Fitness
- 40 € monthly company contribution to Urban Sports Club membership
Mental Health Support
- Online mental health and wellbeing platform
Learning & Development
- Free German language classes
Corporate Discounts
- Bike rental discount
Retirement Plans
- Optional company pension plan
More Vacation Days
- 29 days paid annual leave
- One day gifted around Christmas
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Student Assistant - IT Administration(m/w/x)
Managing IT support tickets and resolving hardware/software issues for climate change research. macOS experience in a work context required. Flexibility for university schedule, fully funded Germany-wide public transport ticket.
Requirements
- IT administration/user support experience
- Currently enrolled in IT admin/support university program with min. 12+ months enrollment left
- Residing in Berlin area
- Open to 100% onsite presence in Berlin office during probation, 80% afterwards
- macOS experience in work context
- Scripting experience, at least basic
- Python skills for scripts, server communication, applications
- Basic Windows experience
- Basic Linux based systems experience, ideally in work context
- Basic understanding of network or server administration concepts
- Some experience with cloud systems or IT ticketing tools
- Good communication skills and proactive, solution-oriented mindset
- Ability to work independently and manage priorities
Tasks
- Manage IT support tickets
- Diagnose and resolve basic software issues
- Diagnose and resolve basic hardware issues
- Diagnose and resolve basic access issues
- Provide timely and solution-oriented support
- Prepare and configure laptops for employees
- Update and maintain employee devices
- Perform system updates and security checks
- Troubleshoot device issues
- Maintain device and peripheral inventory
- Monitor internal servers and hosted tools
- Perform basic server maintenance tasks
- Ensure regular backups and data integrity checks
- Document IT procedures and configurations
- Identify opportunities to streamline IT workflows
- Maintain records of software licenses and system configurations
- Follow IT security guidelines
- Support implementation of best practices
- Enforce password policies
- Implement device encryption
- Manage access control
Education
- Currently in higher education
Languages
- English – Business Fluent
Tools & Technologies
- macOS
- Python
- Windows
- Linux
- FTP
- SSH
- SSL
Benefits
Purpose-Driven Work
- Job with a purpose
Informal Culture
- Positive and inspiring working atmosphere
- International team
Flexible Working
- Flexibility for university schedule
Public Transport Subsidies
- Fully funded Germany-wide public transport ticket
Healthcare & Fitness
- 40 € monthly company contribution to Urban Sports Club membership
Mental Health Support
- Online mental health and wellbeing platform
Learning & Development
- Free German language classes
Corporate Discounts
- Bike rental discount
Retirement Plans
- Optional company pension plan
More Vacation Days
- 29 days paid annual leave
- One day gifted around Christmas
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Climate Analytics gGmbH
Industry
IT
Description
Climate Analytics gGmbH focuses on data science for climate and energy policy analysis, providing insights for global mitigation pathways.
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