QPLIX GmbH
Sales Lead(m/w/x)
Full-timeWith HomeofficeSenior
Klein London
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SYSynthesia
Strategic Customer Success Manager - German Speaking(m/w/x)
Klein London
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
As a Strategic Customer Success Manager, you will foster strong client relationships and guide clients in leveraging Synthesia's innovative video content solutions. This role involves onboarding new clients, ensuring their success, and identifying growth opportunities while collaborating closely with sales.
Requirements
- Desire to expand career in software
- Customer-facing experience in Customer Success Management, Client Service, Account Management, Technical Account Management, Implementation, or similar ideally in B2B SaaS
- Experience in managing a Book of Business
- Track record in managing risk, forecasting, and identifying growth opportunities
- Ability to establish trusted advisor relationship with clients
- Successful onboarding of new clients
- Coordination and leading of regular client check-ins
- Light video editing using the Synthesia platform
- Retention and growth of enterprise clients
- Ensuring ROI and value understood by clients
- German Native or Bilingual Proficiency
- Based in Europe
Tasks
- Build relationships with clients
- Educate clients on video content creation
- Collaborate with sales for onboarding
- Engage in business and technical conversations
- Manage a Book of Business and KPIs
- Identify growth opportunities and manage risk
- Establish trusted advisor relationships
- Onboard new clients successfully
- Coordinate regular client check-ins
- Lead discussions on client health and opportunities
- Perform light video editing using the Synthesia platform
- Ensure client retention and growth
- Proactively identify risks and opportunities for clients
Work Experience
approx. 1 - 4 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Native
Tools & Technologies
Synthesia
Benefits
Generous Parental Leave
- •Paid parental leave for primary caregivers
- •Paid parental leave for secondary caregivers
Company Bike
- •Cycle to work scheme
Team Events
- •Regular socials
Healthcare & Fitness
- •Private Medical Insurance
- •Dental and vision coverage
Mental Health Support
- •Mental health support
Corporate Discounts
- •Cashback and gym discounts
Bonuses & Incentives
- •Generous referral scheme
Retirement Plans
- •Pension contribution
Modern Equipment
- •Work from home setup
Career Advancement
- •Career growth opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Synthesia and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SYSynthesia
Strategic Customer Success Manager - German Speaking(m/w/x)
Klein London
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
As a Strategic Customer Success Manager, you will foster strong client relationships and guide clients in leveraging Synthesia's innovative video content solutions. This role involves onboarding new clients, ensuring their success, and identifying growth opportunities while collaborating closely with sales.
Requirements
- Desire to expand career in software
- Customer-facing experience in Customer Success Management, Client Service, Account Management, Technical Account Management, Implementation, or similar ideally in B2B SaaS
- Experience in managing a Book of Business
- Track record in managing risk, forecasting, and identifying growth opportunities
- Ability to establish trusted advisor relationship with clients
- Successful onboarding of new clients
- Coordination and leading of regular client check-ins
- Light video editing using the Synthesia platform
- Retention and growth of enterprise clients
- Ensuring ROI and value understood by clients
- German Native or Bilingual Proficiency
- Based in Europe
Tasks
- Build relationships with clients
- Educate clients on video content creation
- Collaborate with sales for onboarding
- Engage in business and technical conversations
- Manage a Book of Business and KPIs
- Identify growth opportunities and manage risk
- Establish trusted advisor relationships
- Onboard new clients successfully
- Coordinate regular client check-ins
- Lead discussions on client health and opportunities
- Perform light video editing using the Synthesia platform
- Ensure client retention and growth
- Proactively identify risks and opportunities for clients
Work Experience
approx. 1 - 4 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Native
Tools & Technologies
Synthesia
Benefits
Generous Parental Leave
- •Paid parental leave for primary caregivers
- •Paid parental leave for secondary caregivers
Company Bike
- •Cycle to work scheme
Team Events
- •Regular socials
Healthcare & Fitness
- •Private Medical Insurance
- •Dental and vision coverage
Mental Health Support
- •Mental health support
Corporate Discounts
- •Cashback and gym discounts
Bonuses & Incentives
- •Generous referral scheme
Retirement Plans
- •Pension contribution
Modern Equipment
- •Work from home setup
Career Advancement
- •Career growth opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Synthesia and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Synthesia
Industry
IT
Description
The company simplifies video production, enabling organizations to create and share high-quality videos efficiently.
Not a perfect match?
- QPLIX GmbH
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Steuerberater(m/w/x)
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