Description

As a Store Manager in Hamburg, you will lead operations, drive customer satisfaction, and foster community relationships while motivating the team to achieve excellence. This role is pivotal in shaping the store's success and growth.

Requirements

• •2–4 years of leadership experience in hospitality or retail F&B
• •Entrepreneurial and solution-focused mindset
• •Strong communication, organizational, and problem-solving skills
• •Proven ability to spot growth opportunities and execute within budgets
• •Willingness to travel occasionally
• •Fluency in English and German

Tasks

• •Oversee store operations in Hamburg
• •Manage staffing and sales performance
• •Drive customer satisfaction and business growth
• •Motivate the team to deliver exceptional service
• •Ensure baristas meet company goals and cultural standards
• •Maintain high operating standards across all locations
• •Build relationships with local businesses and residents
• •Manage team schedules for punctuality and readiness
• •Apply training playbooks for product and service consistency
• •Ensure proper handling of food and beverage products
• •Implement systems to reduce product wastage
• •Maintain health and safety standards in the workplace
• •Track and report daily KPIs and inventory counts
• •Collaborate on strategies to grow a loyal customer base
• •Manage P&L for each store and identify improvement areas
• •Support team development and inspire future leaders

Benefits