Intercom
Senior Product Designer(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
New Job?Nejo!
The AI Job Search Engine
INIntercom
Staff/ Principal Product Designer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Defining new interaction patterns for AI customer service automation tools at an AI customer service platform. Experience designing for multiple surfaces and shipping complex software products required. High-impact product ownership for AI customer service solutions.
Requirements
- Experience in shipping complex, high-quality software products
- Design for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences
- Ability to balance speed and detail
- End-to-end thinking from big-picture systems to smallest interaction detail
- Understanding of engineering and ability to build prototypes
- Taste in design aesthetics
- Ability to tell a compelling story with clarity and conviction
- Agency, ownership, and autonomy in work
- Preference for execution over strategy, research, or system design
- Thriving in open-endedness and ambiguity
- Attention to detail and pixel perfection
- Experience in designing deep, functional software experiences
Tasks
- Own end-to-end design for high-impact product areas
- Define new interaction patterns and design paradigms for automation and AI tools
- Sketch, prototype, and test ideas to validate decisions
- Collaborate with engineers and PMs to define problems and deliver solutions
- Maintain high standards of craft while balancing speed and execution
- Contribute to design culture by mentoring others and refining processes
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Framer
- Loveable
- Windsurf
- Vercel
- Figma
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intercom and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Intercom
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INIntercom
Staff/ Principal Product Designer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Defining new interaction patterns for AI customer service automation tools at an AI customer service platform. Experience designing for multiple surfaces and shipping complex software products required. High-impact product ownership for AI customer service solutions.
Requirements
- Experience in shipping complex, high-quality software products
- Design for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences
- Ability to balance speed and detail
- End-to-end thinking from big-picture systems to smallest interaction detail
- Understanding of engineering and ability to build prototypes
- Taste in design aesthetics
- Ability to tell a compelling story with clarity and conviction
- Agency, ownership, and autonomy in work
- Preference for execution over strategy, research, or system design
- Thriving in open-endedness and ambiguity
- Attention to detail and pixel perfection
- Experience in designing deep, functional software experiences
Tasks
- Own end-to-end design for high-impact product areas
- Define new interaction patterns and design paradigms for automation and AI tools
- Sketch, prototype, and test ideas to validate decisions
- Collaborate with engineers and PMs to define problems and deliver solutions
- Maintain high standards of craft while balancing speed and execution
- Contribute to design culture by mentoring others and refining processes
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Framer
- Loveable
- Windsurf
- Vercel
- Figma
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intercom and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Intercom
Industry
IT
Description
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Not a perfect match?
- Intercom
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