The AI Job Search Engine
Specialist, Payment & Risk Operations(m/w/x)
Description
In this role, you will protect the platform by analyzing transaction data and blockchain insights to mitigate risk, while providing direct support to ensure a safe experience for every user.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commitment to proactive fraud prevention
- •Data-driven and logical problem-solving
- •Effective communication and sound judgment
- •Adaptability and continuous learning mindset
- •Fraud prevention experience, ideally in crypto/Fintech
- •Blockchain investigation and SQL skills (plus)
Work Experience
approx. 1 - 4 years
Tasks
- •Monitor fiat and crypto transactions for suspicious activity
- •Determine and execute appropriate risk mitigation strategies
- •Analyze blockchain data to generate actionable risk insights
- •Provide professional customer support via email and live chat
- •Collaborate with internal teams on escalated cases
- •Ensure strict adherence to service level agreements
- •Contribute to continuous operational improvements
- •Compile insights on emerging fraud trends for senior members
- •Assist with relevant operational and risk reporting
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
- •25 days work from anywhere
Competitive Pay
- •Competitive total compensation package
- •Stock option plan
Mental Health Support
- •Confidential coaching and counselling
- •Mental health resources
More Vacation Days
- •3 additional days off
Learning & Development
- •Unlimited access to Udemy
Corporate Discounts
- •Partner discounts and rewards
Generous Parental Leave
- •8-week gender-neutral parent leave
Additional Allowances
- •Home office budget
Free or Subsidized Food
- •Free onsite dining
Job Security
- •Tenure recognition and rewards
Other Benefits
- •Exclusive Bitpanda-branded merchandise
Team Events
- •Company events
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Specialist, Payment & Risk Operations(m/w/x)
The AI Job Search Engine
Description
In this role, you will protect the platform by analyzing transaction data and blockchain insights to mitigate risk, while providing direct support to ensure a safe experience for every user.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commitment to proactive fraud prevention
- •Data-driven and logical problem-solving
- •Effective communication and sound judgment
- •Adaptability and continuous learning mindset
- •Fraud prevention experience, ideally in crypto/Fintech
- •Blockchain investigation and SQL skills (plus)
Work Experience
approx. 1 - 4 years
Tasks
- •Monitor fiat and crypto transactions for suspicious activity
- •Determine and execute appropriate risk mitigation strategies
- •Analyze blockchain data to generate actionable risk insights
- •Provide professional customer support via email and live chat
- •Collaborate with internal teams on escalated cases
- •Ensure strict adherence to service level agreements
- •Contribute to continuous operational improvements
- •Compile insights on emerging fraud trends for senior members
- •Assist with relevant operational and risk reporting
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
- •25 days work from anywhere
Competitive Pay
- •Competitive total compensation package
- •Stock option plan
Mental Health Support
- •Confidential coaching and counselling
- •Mental health resources
More Vacation Days
- •3 additional days off
Learning & Development
- •Unlimited access to Udemy
Corporate Discounts
- •Partner discounts and rewards
Generous Parental Leave
- •8-week gender-neutral parent leave
Additional Allowances
- •Home office budget
Free or Subsidized Food
- •Free onsite dining
Job Security
- •Tenure recognition and rewards
Other Benefits
- •Exclusive Bitpanda-branded merchandise
Team Events
- •Company events
About the Company
Bitpanda
Industry
FinancialServices
Description
The company simplifies wealth creation through a user-friendly platform for investing in cryptocurrencies, stocks, and commodities.
- Bitpanda
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