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Building and evolving production-grade AI agents for customer experience platforms. Experience building and scaling end-to-end production systems required. Flexible Paid Time Off, family medical benefits.
Requirements
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills
- Builder and tinkerer’s mindset with high agency
- Comfort working directly with customers
- Excellent communication skills
- Experience building or deploying AI/LLM systems in production
- Experience as a founder or founding engineer
- Familiarity with tools for AI agents
- Prior experience with React, TypeScript, and/or Go
- Experience interfacing with customers or leading technical projects
Tasks
- Design and deliver production-grade AI agents
- Build and ship highly performant and reliable AI agents
- Drive the Agent Development Life Cycle (ADLC)
- Own the process from pilot through deployment and iteration
- Build, tune, and evolve AI agents in production environments
- Define best practices for the Agent Development Life Cycle
- Partner with large enterprises to address business challenges
- Collaborate with startups to embed AI agents across their business stack
- Guide the evolution of Sierra's core platform through customer feedback
- Prototype new tools and features based on unmet needs
- Design AI agents for telecommunications and media companies
- Develop AI agents for complex customer interactions
- Create generalizable AI agent frameworks for specific industries
- Facilitate design partnerships for new product initiatives
- Experiment with voice models for enterprise-grade integration
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- React
- TypeScript
- Go
Benefits
Flexible Working
- Flexible Paid Time Off
Healthcare & Fitness
- Medical benefits for family
Family Support
- Dental benefits for family
- Vision benefits for family
- Fertility benefits
Other Benefits
- Life insurance
- Disability benefits
- Free alphorn lessons
Retirement Plans
- Retirement plan with match
Generous Parental Leave
- Parental leave
Free or Subsidized Food
- Lunch and snacks provided
Additional Allowances
- Discretionary benefit stipend
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Full-timeOn-siteSeniorMünchen
Building and evolving production-grade AI agents for customer experience platforms. Experience building and scaling end-to-end production systems required. Flexible Paid Time Off, family medical benefits.
Requirements
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills
- Builder and tinkerer’s mindset with high agency
- Comfort working directly with customers
- Excellent communication skills
- Experience building or deploying AI/LLM systems in production
- Experience as a founder or founding engineer
- Familiarity with tools for AI agents
- Prior experience with React, TypeScript, and/or Go
- Experience interfacing with customers or leading technical projects
Tasks
- Design and deliver production-grade AI agents
- Build and ship highly performant and reliable AI agents
- Drive the Agent Development Life Cycle (ADLC)
- Own the process from pilot through deployment and iteration
- Build, tune, and evolve AI agents in production environments
- Define best practices for the Agent Development Life Cycle
- Partner with large enterprises to address business challenges
- Collaborate with startups to embed AI agents across their business stack
- Guide the evolution of Sierra's core platform through customer feedback
- Prototype new tools and features based on unmet needs
- Design AI agents for telecommunications and media companies
- Develop AI agents for complex customer interactions
- Create generalizable AI agent frameworks for specific industries
- Facilitate design partnerships for new product initiatives
- Experiment with voice models for enterprise-grade integration
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- React
- TypeScript
- Go
Benefits
Flexible Working
- Flexible Paid Time Off
Healthcare & Fitness
- Medical benefits for family
Family Support
- Dental benefits for family
- Vision benefits for family
- Fertility benefits
Other Benefits
- Life insurance
- Disability benefits
- Free alphorn lessons
Retirement Plans
- Retirement plan with match
Generous Parental Leave
- Parental leave
Free or Subsidized Food
- Lunch and snacks provided
Additional Allowances
- Discretionary benefit stipend
About the Company
Sierra
Industry
IT
Description
The company is creating a platform to help businesses build better, more human customer experiences with AI.
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