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HIHive

Site Lead – Berlin Fulfillment Center (BER3)(m/w/x)

Berlin
from 72,930 - 104,550 / year
Full-timeOn-siteSenior
AI/ML

Managing P&L, productivity, and safety for a European e-commerce fulfillment center. Fulfillment leadership experience with P&L ownership required. 30 vacation days, paid sabbatical every three years.

Requirements

  • Leadership experience in fulfillment, warehouse, or 3PL operations at scale with P&L ownership
  • Hands-on, people-first leadership style and never-give-up attitude
  • Strong analytical skills, data comfort, P&L reading and action
  • Proactive, solution-first problem-solver surfacing issues and suggestions
  • Proven track record building and developing teams, working with diverse workforce
  • Fluent English
  • German language skills (strong plus)
  • Lean / Six Sigma or similar continuous-improvement experience
  • Familiarity with WMS systems
  • Interest in automation/AI in fulfillment
  • Experience standing up new processes or sites

Tasks

  • Own BER3's P&L, productivity, quality, safety, and team health
  • Meet monthly, quarterly, and annual budget targets
  • Flag deviations early with actionable plans
  • Ensure safe and high-quality daily operations
  • Maintain associate safety and compliance
  • Achieve order accuracy, customer NPS, and health scores
  • Conduct regular Gemba walks and shift-start presence
  • Coach Area Managers with weekly 1:1s
  • Develop clear growth paths and provide regular feedback
  • Build a skills matrix and develop successors
  • Manage performance aligned with company values
  • Keep the team motivated and reduce churn
  • Drive continuous improvement and innovation
  • Pilot new processes, tools, and automation
  • Implement at least one measurable improvement per quarter
  • Communicate clearly through SOPs and incident reports
  • Present structured updates in leadership reviews and all-hands meetings
  • Manage critical incidents with fast, structured responses
  • Collaborate with HQ, WMS/product teams, and merchant-facing teams

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent
  • GermanBasic

Tools & Technologies

  • WMS systems

Benefits

Bonuses & Incentives

  • Equity incentive plan

Modern Equipment

  • MacBook or laptop of choice
  • Extra monitor or headphones

More Vacation Days

  • 30 vacation days

Workation & Sabbatical

  • Paid 20-day sabbatical every three years

Flexible Working

  • Flexible working hours

Snacks & Drinks

  • Free drinks and snacks

Team Events

  • Regular team events
  • Company-wide offsites
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Hive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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