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Service Support Engineer(m/w/x)
Commissioning and troubleshooting automated electron/ion beam systems for semiconductor manufacturing. Several years of relevant professional experience required. Multinational team collaboration, customer management focus.
Requirements
- Technical training, professional experience, or university degree in mechatronics/mechanical engineering
- Several years of relevant professional experience
- Service experience with automated, electron beam, or ion beam systems
- Enjoyment of working in multinational teams
- Experience in customer management
- Experience in escalating issues
- Excellent written and spoken Japanese skills
- Excellent written and spoken English skills
- Willingness to travel internationally up to 50%
- Willingness to relocate to Japan for 2-3 years
- Strong communication skills
- Teamwork skills
- Assertiveness skills
- Pronounced hands-on mentality
Tasks
- Execute complex commissioning tasks
- Develop solutions for challenging technical issues
- Analyze multifaceted malfunctions
- Implement remedial measures for complex problems
- Coordinate commissioning and service dates
- Prepare and adapt technical documentation
- Create technical documentation
- Plan and conduct training sessions
- Provide technical support remotely and on-site
- Communicate in English or Japanese
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- Japanese – Native
- English – Native
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Service Support Engineer(m/w/x)
Commissioning and troubleshooting automated electron/ion beam systems for semiconductor manufacturing. Several years of relevant professional experience required. Multinational team collaboration, customer management focus.
Requirements
- Technical training, professional experience, or university degree in mechatronics/mechanical engineering
- Several years of relevant professional experience
- Service experience with automated, electron beam, or ion beam systems
- Enjoyment of working in multinational teams
- Experience in customer management
- Experience in escalating issues
- Excellent written and spoken Japanese skills
- Excellent written and spoken English skills
- Willingness to travel internationally up to 50%
- Willingness to relocate to Japan for 2-3 years
- Strong communication skills
- Teamwork skills
- Assertiveness skills
- Pronounced hands-on mentality
Tasks
- Execute complex commissioning tasks
- Develop solutions for challenging technical issues
- Analyze multifaceted malfunctions
- Implement remedial measures for complex problems
- Coordinate commissioning and service dates
- Prepare and adapt technical documentation
- Create technical documentation
- Plan and conduct training sessions
- Provide technical support remotely and on-site
- Communicate in English or Japanese
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- Japanese – Native
- English – Native
About the Company
Carl Zeiss SMT GmbH
Industry
Manufacturing
Description
Das Unternehmen ist Technologieführer im Bereich Halbleiterfertigungs-Equipment und ermöglicht die Herstellung von leistungsfähigeren und energieeffizienteren Mikrochips.
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