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CVS engineering GmbH
3mo ago

Service Lead(m/w/x)

Rheinfelden (Baden)
Full-timeOn-siteSenior

Description

You will drive the company's presence in urban transportation by resolving technical issues, managing client relationships, and developing strategic service sales to ensure customer success.

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Requirements

  • •Engineering degree, technical/commercial discipline, or equivalent
  • •5+ years technical sales or service experience
  • •In-depth knowledge of industrial BtoB
  • •Knowledge of transport/vacuum business (advantageous)
  • •Very good technical understanding
  • •Strong interpersonal communication and influence skills
  • •Ability to analyse failures and causes
  • •Ability to work in complex organizations
  • •Fluent German and advanced English skills
  • •Knowledge of Office 365
  • •Knowledge of ERP and CRM
  • •Focus on results and customer satisfaction
  • •Analytical thinking
  • •Open mind
  • •Empathy
  • •Effective communication
  • •Adaptability
  • •Collaboration

Education

Bachelor's degree
OR
Vocational certification

Work Experience

5 years

Tasks

  • •Develop deep knowledge of products and applications
  • •Handle technical requests and warranty cases
  • •Provide timely and effective customer solutions
  • •Analyze root causes and suggest improvements
  • •Present field issues and solutions to management
  • •Quote parts and enter system orders
  • •Maintain relationships with key clients and partners
  • •Collaborate with sales, engineering, and production
  • •Develop service sales strategies to grow business

Tools & Technologies

Office 365ERPCRM

Languages

German – Business Fluent

English – Business Fluent

Benefits

Competitive Pay

  • •Attractive compensation package

More Vacation Days

  • •30 days of annual vacation

Additional Allowances

  • •Capital-forming benefits

Other Benefits

  • •Company accident insurance

Corporate Discounts

  • •Corporate benefits

Company Bike

  • •JobRad bike leasing

Company Vehicle

  • •Volvo employee leasing offers

Snacks & Drinks

  • •Free beverages
  • •Free organic fruit
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CVS engineering GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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