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2mo ago

Senior Technical Operations Manager(m/w/x)

Hamburg
Full-timeWith Home OfficeSenior

Description

In this role, you will focus on enhancing operational efficiency across various business models, tackling complex supply chain issues, and collaborating with diverse teams. Your day-to-day responsibilities will involve guiding testing strategies, optimizing processes, and mentoring team members.

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Requirements

  • •Completed studies in business informatics or comparable course of study
  • •5+ years of practical experience with project management or business analysis within tech organizations
  • •Very good written and spoken English skills
  • •Very good communication skills (especially English)
  • •Solution-oriented and out-of-the-box thinking
  • •Strategic and analytical mindset with ability to identify and address systemic issues
  • •Proactive attitude and willingness to take responsibility
  • •Ability to quickly grasp and navigate complex technical and business landscapes
  • •Experienced with MySQL
  • •Experienced in designing process flows
  • •Experience in eCommerce

Education

Bachelor's degree

Work Experience

5 years

Tasks

  • •Ensure smooth operation of product assortment
  • •Analyze and resolve complex operational anomalies
  • •Implement long-term solutions and preventative measures
  • •Facilitate cross-functional alignment and communication
  • •Collaborate with internal and external stakeholders
  • •Provide insights to application teams for adjustments
  • •Support partner onboarding and evolving service needs
  • •Define and optimize end-to-end testing strategies
  • •Establish processes for bug lifecycle management
  • •Drive continuous improvement in resolution times
  • •Develop and optimize standardized operational processes
  • •Mentor junior and medior team members

Tools & Technologies

MySQL

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Hybrid working

Snacks & Drinks

  • •Fresh fruit every day
  • •Free drinks

Healthcare & Fitness

  • •Sports courses

Other Benefits

  • •Free access to code.talks
  • •Laracast account for free
  • •Help in the relocation process

Corporate Discounts

  • •Exclusive employee discounts

Learning & Development

  • •Language courses
  • •Professional training
  • •AY Academy

Team Events

  • •Company parties

Public Transport Subsidies

  • •Mobility subsidy

Modern Equipment

  • •State-of-the-art technology

Parking & Commuter Benefits

  • •Central location

Retirement Plans

  • •Company pension

Informal Culture

  • •Dog-friendly office
  • •Feedback culture

Company Bike

  • •Job bikes
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