Senior Technical Operations Engineer(m/w/x)

Description

In this role, you will enhance operational efficiency by driving automation and improving system observability. Your daily responsibilities will include coaching team members, leading cross-team initiatives, and creating tools that support incident management and service health.

Requirements

• •Broad experience across operations, monitoring, and platform health
• •Comfort working with distributed teams across time zones
• •Deep familiarity with observability tooling and operational data analysis
• •Strong writing and collaboration skills
• •Ability to influence stakeholders and mentor across levels

Tasks

• •Scale operational practices for effectiveness
• •Drive automation and tooling improvements
• •Enhance systems observability
• •Guide processes to influence uptime and incident handling
• •Coach team members and support cross-team improvements
• •Implement alerting strategies for better detection accuracy
• •Lead root cause analyses with multiple teams
• •Propose systemic fixes based on analyses
• •Create dashboards and service health reports
• •Develop customer alignment tools
• •Redesign handover practices for improved coverage
• •Facilitate onboarding processes
• •Lead knowledge-sharing workshops

Benefits