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Senior Solution Engineer(m/w/x)
Implementing payment solutions for credit, debit, and merchant services, configuring systems and training client users. TSYS systems or payment industry experience strongly preferred. Reasonable accommodations for applicants.
Requirements
- Bachelor's Degree
- Business or Computer Science major, other majors, or additional experience
- TSYS systems or industry related experience strongly preferred
- Typically minimum 2 years related experience
- Experience in business, information systems, or finance related field
- Ability to learn professional concepts and apply policies
- Problem-solving skills and internal relationship building
- Ability to solve problems
- Priority management in matrix environments
- Task management, negotiation, and consensus building skills
Tasks
- Install and configure technical systems
- Manage initial client system access
- Map and transfer client data
- Create required process documentation
- Train client users on system functionality
- Test and troubleshoot installed systems
- Document technical issues for escalation
- Provide product improvement feedback
- Support remote or on-site installations
- Review scope and configuration documents
- Compare regional system parameters
- Validate data mapping consistency
- Perform manual field level verifications
- Execute and document first occurrence testing
- Conduct root cause analysis for issues
- Update internal metrics and dashboards
- Create business specifications and flowcharts
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- TSYS systems
Benefits
Other Benefits
- Reasonable accommodations for applicants
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Senior Solution Engineer(m/w/x)
Implementing payment solutions for credit, debit, and merchant services, configuring systems and training client users. TSYS systems or payment industry experience strongly preferred. Reasonable accommodations for applicants.
Requirements
- Bachelor's Degree
- Business or Computer Science major, other majors, or additional experience
- TSYS systems or industry related experience strongly preferred
- Typically minimum 2 years related experience
- Experience in business, information systems, or finance related field
- Ability to learn professional concepts and apply policies
- Problem-solving skills and internal relationship building
- Ability to solve problems
- Priority management in matrix environments
- Task management, negotiation, and consensus building skills
Tasks
- Install and configure technical systems
- Manage initial client system access
- Map and transfer client data
- Create required process documentation
- Train client users on system functionality
- Test and troubleshoot installed systems
- Document technical issues for escalation
- Provide product improvement feedback
- Support remote or on-site installations
- Review scope and configuration documents
- Compare regional system parameters
- Validate data mapping consistency
- Perform manual field level verifications
- Execute and document first occurrence testing
- Conduct root cause analysis for issues
- Update internal metrics and dashboards
- Create business specifications and flowcharts
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- TSYS systems
Benefits
Other Benefits
- Reasonable accommodations for applicants
About the Company
Global Payments Inc.
Industry
FinancialServices
Description
The company provides payment solutions for credit, debit, prepaid, and merchant services, helping millions move money globally.
Not a perfect match?
- REWE
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Full-timeOn-siteSeniorKöln - Catapult Sports
Senior Software Engineer(m/w/x)
Full-timeOn-siteSeniorKöln - GP Payments Acquiring International GmbH
Consultant Transformation & Project Management(m/w/x)
Full-timeOn-siteManagementKöln - HRS Group
Solution Designer PAY(m/w/x)
Full-timeOn-siteExperiencedKöln - GP Payments Acquiring International GmbH
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Full-timeOn-siteManagementKöln