Hive
Senior Strategic Partner Manager DE/PL(m/w/x)
Full-timeOn-siteSenior
Berlin
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Co-shaping outsourcing strategy for global fashion platform. Building and developing a worldwide Service Provider network required. Flexible hybrid work, 4-day work week.
Requirements
- Proven experience in Service Provider Management
- Excellent numerical and analytical skills
- Ability to plan budgets and scenarios
- Exceptional people and communication skills
- Ability to adjust communication to different roles
- Well-trained cultural sensitivities
- Proven track record in long term Relationship Management
- Effective collaboration
- Autonomous work
- Enjoyment of getting the job done
- Joy in finding solutions
- Fluent English
Tasks
- Co-shape outsourcing strategy
- Create, maintain, and develop a global Service Provider network
- Foster win-win relationships with assigned Service Providers
- Focus on efficiency and effectiveness with Service Providers
- Plan and adhere to budgets
- Oversee outsourced customer care operations
- Monitor Service Provider performance against KPIs
- Analyze Service Provider performance against KPIs
- Evaluate Service Provider performance against KPIs
- Ensure budget adherence for outsourced operations
- Lead internal and external stakeholders
- Achieve overall team targets
- Drive commercial optimization
- Proactively model financial projections
- Quantify measurable impact of 'what-if' scenarios
- Contribute to shaping Customer Care strategy
- Ensure strategy reflection across Service Providers
- Initiate projects to enhance well-being
- Execute projects to enhance well-being
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Co-shaping outsourcing strategy for global fashion platform. Building and developing a worldwide Service Provider network required. Flexible hybrid work, 4-day work week.
Requirements
- Proven experience in Service Provider Management
- Excellent numerical and analytical skills
- Ability to plan budgets and scenarios
- Exceptional people and communication skills
- Ability to adjust communication to different roles
- Well-trained cultural sensitivities
- Proven track record in long term Relationship Management
- Effective collaboration
- Autonomous work
- Enjoyment of getting the job done
- Joy in finding solutions
- Fluent English
Tasks
- Co-shape outsourcing strategy
- Create, maintain, and develop a global Service Provider network
- Foster win-win relationships with assigned Service Providers
- Focus on efficiency and effectiveness with Service Providers
- Plan and adhere to budgets
- Oversee outsourced customer care operations
- Monitor Service Provider performance against KPIs
- Analyze Service Provider performance against KPIs
- Evaluate Service Provider performance against KPIs
- Ensure budget adherence for outsourced operations
- Lead internal and external stakeholders
- Achieve overall team targets
- Drive commercial optimization
- Proactively model financial projections
- Quantify measurable impact of 'what-if' scenarios
- Contribute to shaping Customer Care strategy
- Ensure strategy reflection across Service Providers
- Initiate projects to enhance well-being
- Execute projects to enhance well-being
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zalando and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Zalando
Industry
Retail
Description
The company is an exclusive online shopping club for fashion and lifestyle products across Europe, offering daily sales campaigns.
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