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Senior Product Manager Voice AI(m/w/x)
Description
You will revolutionize call center experiences by owning the Voice AI strategy, from scaling automated agents to optimizing LLM performance and collaborating with global teams to deliver high-impact solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years of Product Management experience
- •Domain expertise in telephony
- •Experience building call or contact center products
- •Startup or scale-up mindset
- •Fast execution and high ownership
- •Metrics focused approach
- •Experience with operations-heavy businesses
- •Good stakeholder management skills
- •Vendor management and procurement experience
- •Exposure to AI/ML products
- •Exposure to voice AI products
Work Experience
5 years
Tasks
- •Own the end-to-end Voice AI product strategy
- •Scale voice AI-powered telephony and call center solutions
- •Manage external telephony, speech, and LLM vendors
- •Make strategic build versus buy decisions
- •Iterate on conversation flows, prompts, and evaluations
- •Optimize speech-to-text and intent detection performance
- •Partner with local teams on flow localization
- •Track and optimize Voice AI performance metrics
- •Manage the product roadmap, prioritization, and rollouts
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •December 24th and 31st off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
- FREENOWFull-timeOn-siteSeniorHamburg, Berlin
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Senior Product Manager Voice AI(m/w/x)
The AI Job Search Engine
Description
You will revolutionize call center experiences by owning the Voice AI strategy, from scaling automated agents to optimizing LLM performance and collaborating with global teams to deliver high-impact solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years of Product Management experience
- •Domain expertise in telephony
- •Experience building call or contact center products
- •Startup or scale-up mindset
- •Fast execution and high ownership
- •Metrics focused approach
- •Experience with operations-heavy businesses
- •Good stakeholder management skills
- •Vendor management and procurement experience
- •Exposure to AI/ML products
- •Exposure to voice AI products
Work Experience
5 years
Tasks
- •Own the end-to-end Voice AI product strategy
- •Scale voice AI-powered telephony and call center solutions
- •Manage external telephony, speech, and LLM vendors
- •Make strategic build versus buy decisions
- •Iterate on conversation flows, prompts, and evaluations
- •Optimize speech-to-text and intent detection performance
- •Partner with local teams on flow localization
- •Track and optimize Voice AI performance metrics
- •Manage the product roadmap, prioritization, and rollouts
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •December 24th and 31st off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
About the Company
FREENOW
Industry
IT
Description
The company empowers smarter mobility decisions, helping people to move freely and cities to thrive.
- FREENOW
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