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Körber Global Business Services GmbH

Senior Process & Project Manager Global Business Services(m/w/x)

Hamburg
Full-timeOn-siteSenior
AI/ML

Shaping global business services development and scalable processes for a technology group. International project leadership and process optimization expertise required. Hybrid work, 100+ global locations.

Requirements

  • Completed university degree in (Business) Informatics, Business Administration, Industrial Engineering, or comparable qualification
  • Several years of experience leading international projects in complex organizational structures, including change management
  • Strong process expertise and hands-on experience analyzing, modeling, and optimizing business processes (e.g., BPMN 2.0, UML)
  • Solid practical experience with process and methodology frameworks (e.g., PCF, ITIL, COBIT, Lean, Six Sigma, Kaizen), ideally with relevant certifications
  • Confident project management skills (e.g., PMI, PRINCE2, IPMA) and experience with ISO certifications, preferably with formal credentials
  • Proven experience building and developing business and shared service organizations
  • Strong process knowledge in IT, HR, or Finance, including interfaces
  • Independent, structured, solution-oriented working style with high ownership
  • Strong communication and facilitation skills with high assertiveness
  • Excellent written and spoken English skills, ideally very strong German language skills

Tasks

  • Shape GBS development and scalable processes
  • Develop GBS process landscape with clear ownership
  • Enhance governance structures and standards
  • Lead international transformation and improvement projects
  • Drive digital transformation and process automation
  • Initiate and manage Lean, Six Sigma, and Kaizen initiatives
  • Harmonize and standardize services and processes
  • Advance GBS maturity and support certifications
  • Advise senior leaders on strategic initiatives

Work Experience

  • approx. 4 - 6 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • BPMN 2.0
  • UML
  • PCF
  • ITIL
  • COBIT
  • Lean
  • Six Sigma
  • Kaizen
  • PMI
  • PRINCE2
  • IPMA
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