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Senior Payments Analyst(m/w/x)
Establishing BI foundations and dashboards, monitoring authorization rate anomalies for high-volume SaaS transactions at a cloud software firm. Deep knowledge of payments lifecycle in SaaS or high-volume online payments required. 28 paid leave days.
Requirements
- 5+ years experience in payments analytics, BI, or data analytics; ideally in SaaS, subscription, or high-volume online payments
- Expert-level SQL skills
- Strong experience with BI tools (Looker, Tableau, or Power BI)
- Solid understanding of cloud-based data warehouses (Snowflake)
- Deep knowledge of payments lifecycle (authorizations, settlements, chargebacks, payment economics)
- Proven experience building/maintaining KPI frameworks, dashboards, anomaly detection/alerting solutions
- Hands-on, pragmatic mindset
- Ability to translate complex data into actionable insights
- High attention to detail
- Strong sense of ownership and accountability
- Fluency in written and spoken English
Tasks
- Establish and own Payments BI foundations
- Define core payment KPIs
- Develop payment dashboards
- Set up payment reporting
- Monitor payment anomalies in authorization rates
- Monitor payment anomalies in payment economics
- Monitor payment anomalies in fraud
- Monitor payment anomalies in chargebacks
- Monitor payment anomalies in payment method adoption
- Partner with stakeholders to identify payment metrics
- Prioritize impactful payment metrics
- Define impactful payment metrics
- Build automated monitoring for payments
- Build automated reporting for payments
- Serve as central truth for payment performance
- Serve as central truth for payment insights
- Provide analysis and recommendations for payment product decisions
- Provide analysis and recommendations for PSP performance
- Provide analysis and recommendations for customer experience improvements
- Provide analysis and recommendations for fraud/risk strategy
- Define the Payments BI roadmap
- Execute the Payments BI roadmap
- Scale payment reporting
- Automate payment reporting
- Explore monitoring enhancements using advanced analytics
- Explore monitoring enhancements using AI/ML
- Explore monitoring enhancements using third-party tools
- Explore optimization enhancements using advanced analytics
- Explore optimization enhancements using AI/ML
- Explore optimization enhancements using third-party tools
- Collaborate with BI/Data teams to embed payment insights
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- Looker
- Tableau
- Power BI
- Snowflake
Benefits
Flexible Working
- Flexible hours
Healthcare & Fitness
- Wellness perks
Other Benefits
- SWAG
- Compassionate leave
Bonuses & Incentives
- Performance-based bonuses
More Vacation Days
- 28 paid leave days
Mental Health Support
- Well-being days
Generous Parental Leave
- Pawternal leave
Mentorship & Coaching
- Mentorship
- Coaching
Career Advancement
- Internal mobility
Informal Culture
- Open, honest feedback
- Clear communication
Not a perfect match?
- MossFull-timeWith HomeofficeSeniorBerlin
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Senior Payments Analyst(m/w/x)
Establishing BI foundations and dashboards, monitoring authorization rate anomalies for high-volume SaaS transactions at a cloud software firm. Deep knowledge of payments lifecycle in SaaS or high-volume online payments required. 28 paid leave days.
Requirements
- 5+ years experience in payments analytics, BI, or data analytics; ideally in SaaS, subscription, or high-volume online payments
- Expert-level SQL skills
- Strong experience with BI tools (Looker, Tableau, or Power BI)
- Solid understanding of cloud-based data warehouses (Snowflake)
- Deep knowledge of payments lifecycle (authorizations, settlements, chargebacks, payment economics)
- Proven experience building/maintaining KPI frameworks, dashboards, anomaly detection/alerting solutions
- Hands-on, pragmatic mindset
- Ability to translate complex data into actionable insights
- High attention to detail
- Strong sense of ownership and accountability
- Fluency in written and spoken English
Tasks
- Establish and own Payments BI foundations
- Define core payment KPIs
- Develop payment dashboards
- Set up payment reporting
- Monitor payment anomalies in authorization rates
- Monitor payment anomalies in payment economics
- Monitor payment anomalies in fraud
- Monitor payment anomalies in chargebacks
- Monitor payment anomalies in payment method adoption
- Partner with stakeholders to identify payment metrics
- Prioritize impactful payment metrics
- Define impactful payment metrics
- Build automated monitoring for payments
- Build automated reporting for payments
- Serve as central truth for payment performance
- Serve as central truth for payment insights
- Provide analysis and recommendations for payment product decisions
- Provide analysis and recommendations for PSP performance
- Provide analysis and recommendations for customer experience improvements
- Provide analysis and recommendations for fraud/risk strategy
- Define the Payments BI roadmap
- Execute the Payments BI roadmap
- Scale payment reporting
- Automate payment reporting
- Explore monitoring enhancements using advanced analytics
- Explore monitoring enhancements using AI/ML
- Explore monitoring enhancements using third-party tools
- Explore optimization enhancements using advanced analytics
- Explore optimization enhancements using AI/ML
- Explore optimization enhancements using third-party tools
- Collaborate with BI/Data teams to embed payment insights
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- Looker
- Tableau
- Power BI
- Snowflake
Benefits
Flexible Working
- Flexible hours
Healthcare & Fitness
- Wellness perks
Other Benefits
- SWAG
- Compassionate leave
Bonuses & Incentives
- Performance-based bonuses
More Vacation Days
- 28 paid leave days
Mental Health Support
- Well-being days
Generous Parental Leave
- Pawternal leave
Mentorship & Coaching
- Mentorship
- Coaching
Career Advancement
- Internal mobility
Informal Culture
- Open, honest feedback
- Clear communication
About the Company
Pipedrive
Industry
IT
Description
The company supports sales and marketing teams with easy-to-use, powerful tools that enhance productivity.
Not a perfect match?
- Moss
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