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PIPipedrive

Senior Payments Analyst(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML

Establishing BI foundations and dashboards, monitoring authorization rate anomalies for high-volume SaaS transactions at a cloud software firm. Deep knowledge of payments lifecycle in SaaS or high-volume online payments required. 28 paid leave days.

Requirements

  • 5+ years experience in payments analytics, BI, or data analytics; ideally in SaaS, subscription, or high-volume online payments
  • Expert-level SQL skills
  • Strong experience with BI tools (Looker, Tableau, or Power BI)
  • Solid understanding of cloud-based data warehouses (Snowflake)
  • Deep knowledge of payments lifecycle (authorizations, settlements, chargebacks, payment economics)
  • Proven experience building/maintaining KPI frameworks, dashboards, anomaly detection/alerting solutions
  • Hands-on, pragmatic mindset
  • Ability to translate complex data into actionable insights
  • High attention to detail
  • Strong sense of ownership and accountability
  • Fluency in written and spoken English

Tasks

  • Establish and own Payments BI foundations
  • Define core payment KPIs
  • Develop payment dashboards
  • Set up payment reporting
  • Monitor payment anomalies in authorization rates
  • Monitor payment anomalies in payment economics
  • Monitor payment anomalies in fraud
  • Monitor payment anomalies in chargebacks
  • Monitor payment anomalies in payment method adoption
  • Partner with stakeholders to identify payment metrics
  • Prioritize impactful payment metrics
  • Define impactful payment metrics
  • Build automated monitoring for payments
  • Build automated reporting for payments
  • Serve as central truth for payment performance
  • Serve as central truth for payment insights
  • Provide analysis and recommendations for payment product decisions
  • Provide analysis and recommendations for PSP performance
  • Provide analysis and recommendations for customer experience improvements
  • Provide analysis and recommendations for fraud/risk strategy
  • Define the Payments BI roadmap
  • Execute the Payments BI roadmap
  • Scale payment reporting
  • Automate payment reporting
  • Explore monitoring enhancements using advanced analytics
  • Explore monitoring enhancements using AI/ML
  • Explore monitoring enhancements using third-party tools
  • Explore optimization enhancements using advanced analytics
  • Explore optimization enhancements using AI/ML
  • Explore optimization enhancements using third-party tools
  • Collaborate with BI/Data teams to embed payment insights

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • SQL
  • Looker
  • Tableau
  • Power BI
  • Snowflake

Benefits

Flexible Working

  • Flexible hours

Healthcare & Fitness

  • Wellness perks

Other Benefits

  • SWAG
  • Compassionate leave

Bonuses & Incentives

  • Performance-based bonuses

More Vacation Days

  • 28 paid leave days

Mental Health Support

  • Well-being days

Generous Parental Leave

  • Pawternal leave

Mentorship & Coaching

  • Mentorship
  • Coaching

Career Advancement

  • Internal mobility

Informal Culture

  • Open, honest feedback
  • Clear communication
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Pipedrive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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