Senior Marketing Operations Manager(m/w/x)

Description

You will build the company's marketing operations backbone by mastering lifecycle orchestration and data governance to accelerate campaign execution and drive measurable growth across the EMEA region.

Requirements

• •Hands-on email operations experience
• •Tracking and attribution rigor
• •Data fluency and metrics analysis
• •Process mindset and attention to detail
• •Compliance awareness and GDPR knowledge
• •Bias to action and strategic thinking
• •Integrations and RevOps tooling experience
• •Experimentation and A/B testing skills
• •PLG or developer audience context
• •SQL and event modeling skills
• •Right to work or visa eligibility

Tasks

• •Lead end-to-end ownership of Customer.io
• •Design and launch lifecycle programs
• •Improve deliverability and list health
• •Enforce UTM and campaign naming standards
• •Implement pragmatic multi-touch attribution
• •Partner with RevOps on data quality
• •Translate briefs into segmented journeys
• •Execute rigorous pre-flight QA checklists
• •Improve SLAs to reduce cycle times
• •Build self-serve performance dashboards
• •Establish weekly operating metrics and readouts
• •Diagnose anomalies and propose data-driven iterations
• •Create playbooks and intake processes
• •Host office hours and partner training
• •Maintain documentation for journeys and schemas
• •Audit and optimize the MarTech stack
• •Collaborate with Engineering on event instrumentation
• •Evaluate and drive high-impact stack improvements

Tools & Technologies

Benefits