Delivery Hero
Senior Manager, Product Performance(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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DEDelivery Hero
Senior Manager, Product Design(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
AI/ML
Nejo AI Summary
Leading product design for efficient, empathetic agent tools and processes at a global delivery platform. 5+ years product design leadership managing multidisciplinary teams required. 27 days holiday.
Requirements
- 5+ years Product Design leadership experience, managing multidisciplinary teams
- Strong leadership in people management, coaching ICs and design leads
- Expertise designing products for customer service agents, internal tools, or enterprise software
- Experience or drive to adapt design for AI landscape (automation, ML interfaces, LLMs)
- Deep understanding of UX principles, user research, content strategy, design systems
- Comfort in agile, fast-paced environments; championing process and quality
- Strong storytelling and stakeholder management skills, influencing senior levels
- Excellent verbal and written communication in English
- Empathy for end-users (agents, customers, riders, vendors)
- Passion for social impact
- Eye for design craft
Tasks
- Lead and grow a world-class product design team.
- Mentor Senior ICs and Leads.
- Drive design strategy and product vision.
- Champion user-centered design and operational excellence.
- Ensure efficient, empathetic agent tools and processes.
- Guide design adaptation to the AI landscape.
- Define best practices for responsible AI integration.
- Oversee design execution from discovery to delivery.
- Ensure consistent quality, usability, and visual polish.
- Manage a hybrid team across multiple locations.
- Foster a cohesive, collaborative, and inclusive culture.
- Collaborate with senior stakeholders globally.
- Ensure alignment, clarity, and momentum.
- Own and drive UX Product KPIs and OKRs.
- Ensure alignment with product and business goals.
- Inspire innovation and push boundaries.
- Advocate simplicity, accessibility, and long-term value.
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- automation
- machine learning interfaces
- large language models
Benefits
More Vacation Days
- 27 days holiday
- Extra day holiday on 2nd year
- Extra day holiday on 3rd year
Additional Allowances
- Educational budget
- Bicycle subsidy
- Digital meal vouchers
- Food vouchers
Learning & Development
- Language courses
- Udemy Business platform access
Family Support
- Parental support
Healthcare & Fitness
- Health checkups
- Gym subsidy
Mental Health Support
- Meditation
Competitive Pay
- Employee share purchase plan
Workation & Sabbatical
- Sabbatical bank
Public Transport Subsidies
- Public transportation ticket discount
Other Benefits
- Life insurance
- Accident insurance
Retirement Plans
- Corporate pension plan
Corporate Discounts
- Corporate discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Delivery Hero and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Delivery Hero
Director of Product(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Zalando
Senior Product Designer(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - LiveEO GmbH
Head of Product Design(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Delivery Hero
Product Manager - (Fintech, Payments)(m/w/x)
Full-timeWith HomeofficeSeniorBerlin
DEDelivery Hero
Senior Manager, Product Design(m/w/x)
Berlin
Full-timeWith Home OfficeManagement
AI/ML
Nejo AI Summary
Leading product design for efficient, empathetic agent tools and processes at a global delivery platform. 5+ years product design leadership managing multidisciplinary teams required. 27 days holiday.
Requirements
- 5+ years Product Design leadership experience, managing multidisciplinary teams
- Strong leadership in people management, coaching ICs and design leads
- Expertise designing products for customer service agents, internal tools, or enterprise software
- Experience or drive to adapt design for AI landscape (automation, ML interfaces, LLMs)
- Deep understanding of UX principles, user research, content strategy, design systems
- Comfort in agile, fast-paced environments; championing process and quality
- Strong storytelling and stakeholder management skills, influencing senior levels
- Excellent verbal and written communication in English
- Empathy for end-users (agents, customers, riders, vendors)
- Passion for social impact
- Eye for design craft
Tasks
- Lead and grow a world-class product design team.
- Mentor Senior ICs and Leads.
- Drive design strategy and product vision.
- Champion user-centered design and operational excellence.
- Ensure efficient, empathetic agent tools and processes.
- Guide design adaptation to the AI landscape.
- Define best practices for responsible AI integration.
- Oversee design execution from discovery to delivery.
- Ensure consistent quality, usability, and visual polish.
- Manage a hybrid team across multiple locations.
- Foster a cohesive, collaborative, and inclusive culture.
- Collaborate with senior stakeholders globally.
- Ensure alignment, clarity, and momentum.
- Own and drive UX Product KPIs and OKRs.
- Ensure alignment with product and business goals.
- Inspire innovation and push boundaries.
- Advocate simplicity, accessibility, and long-term value.
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- automation
- machine learning interfaces
- large language models
Benefits
More Vacation Days
- 27 days holiday
- Extra day holiday on 2nd year
- Extra day holiday on 3rd year
Additional Allowances
- Educational budget
- Bicycle subsidy
- Digital meal vouchers
- Food vouchers
Learning & Development
- Language courses
- Udemy Business platform access
Family Support
- Parental support
Healthcare & Fitness
- Health checkups
- Gym subsidy
Mental Health Support
- Meditation
Competitive Pay
- Employee share purchase plan
Workation & Sabbatical
- Sabbatical bank
Public Transport Subsidies
- Public transportation ticket discount
Other Benefits
- Life insurance
- Accident insurance
Retirement Plans
- Corporate pension plan
Corporate Discounts
- Corporate discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Delivery Hero and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Delivery Hero
Industry
Logistics
Description
The company is a pioneering local delivery platform operating in over 70 countries, focused on delivering an amazing experience.
Not a perfect match?
- Delivery Hero
Senior Manager, Product Performance(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Delivery Hero
Director of Product(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Zalando
Senior Product Designer(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - LiveEO GmbH
Head of Product Design(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Delivery Hero
Product Manager - (Fintech, Payments)(m/w/x)
Full-timeWith HomeofficeSeniorBerlin