Maersk Logistics & Services USA Inc.
IT Support Technician(m/w/x)
Full-timeOn-siteNot specified
Philippsburg
New Job?Nejo!
The AI Job Search Engine
MA
Maersk Logistics & Services USA Inc.Senior IT Support Technician(m/w/x)
Philippsburg
Full-timeOn-siteSenior
Description
As a Senior IT Support Technician, you will be the go-to person for onsite support, managing everything from hardware setup to complex incident resolution. This role involves collaborating with vendors, maintaining asset records, and participating in IT projects to ensure smooth operations across multiple sites.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Strong 2nd level desktop support skills
- •Proficiency with end-user devices and mobile device setup
- •Experience with Wi-Fi/WLAN and video conferencing tools
- •Basic understanding of warehouse operations
- •Familiarity with IT infrastructure and basic troubleshooting
- •Knowledge of ITSM tools and ITIL V3 Foundation certification
- •Strong customer service mindset and problem-solving ability
- •Excellent communication and collaboration skills
- •Presentation and training abilities for small groups
- •Good English and German skills
Work Experience
approx. 4 - 6 years
Tasks
- •Set up and maintain end-user hardware
- •Provide 2nd and 3rd level IT support via ServiceNow
- •Coordinate with vendors for hardware issues
- •Take ownership of complex incidents
- •Manage incidents and problems
- •Support local IT projects and rollouts
- •Maintain accurate asset records in the central CMDB
- •Serve as primary IT support at your location
- •Provide occasional support for other sites across Europe
- •Participate in IT-related projects
- •Provide remote and on-site support as needed
- •Be available for on-call support
- •Represent and promote IT services within the organization
Tools & Technologies
Windows 10VPNCitrixMicrosoft 365iOSAndroidTeams RoomsIP softphonesTeams Live EventsServiceNow
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Maersk Logistics & Services USA Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- art of transfer
Fachinformatiker Systemintegration(m/w/x)
Full-timeOn-siteExperiencedBruchsal - Ahorn Camp GmbH
IT-Systemkaufmann(m/w/x)
Full-timeOn-siteNot specifiedSpeyer - PM-International AG
Administrator User & Service(m/w/x)
Full-timeOn-siteExperiencedSpeyer - Maersk
Maintenance Technician(m/w/x)
Full-timeOn-siteJuniorPhilippsburg
MA
Maersk Logistics & Services USA Inc.Senior IT Support Technician(m/w/x)
Philippsburg
Full-timeOn-siteSenior
New Job?Nejo!
The AI Job Search Engine
Description
As a Senior IT Support Technician, you will be the go-to person for onsite support, managing everything from hardware setup to complex incident resolution. This role involves collaborating with vendors, maintaining asset records, and participating in IT projects to ensure smooth operations across multiple sites.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Strong 2nd level desktop support skills
- •Proficiency with end-user devices and mobile device setup
- •Experience with Wi-Fi/WLAN and video conferencing tools
- •Basic understanding of warehouse operations
- •Familiarity with IT infrastructure and basic troubleshooting
- •Knowledge of ITSM tools and ITIL V3 Foundation certification
- •Strong customer service mindset and problem-solving ability
- •Excellent communication and collaboration skills
- •Presentation and training abilities for small groups
- •Good English and German skills
Work Experience
approx. 4 - 6 years
Tasks
- •Set up and maintain end-user hardware
- •Provide 2nd and 3rd level IT support via ServiceNow
- •Coordinate with vendors for hardware issues
- •Take ownership of complex incidents
- •Manage incidents and problems
- •Support local IT projects and rollouts
- •Maintain accurate asset records in the central CMDB
- •Serve as primary IT support at your location
- •Provide occasional support for other sites across Europe
- •Participate in IT-related projects
- •Provide remote and on-site support as needed
- •Be available for on-call support
- •Represent and promote IT services within the organization
Tools & Technologies
Windows 10VPNCitrixMicrosoft 365iOSAndroidTeams RoomsIP softphonesTeams Live EventsServiceNow
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Maersk Logistics & Services USA Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Maersk Logistics & Services USA Inc.
Industry
Logistics
Description
The company is a true integrator of container logistics, connecting and simplifying customers’ supply chains through global end-to-end solutions.
Not a perfect match?
- Maersk Logistics & Services USA Inc.
IT Support Technician(m/w/x)
Full-timeOn-siteNot specifiedPhilippsburg - art of transfer
Fachinformatiker Systemintegration(m/w/x)
Full-timeOn-siteExperiencedBruchsal - Ahorn Camp GmbH
IT-Systemkaufmann(m/w/x)
Full-timeOn-siteNot specifiedSpeyer - PM-International AG
Administrator User & Service(m/w/x)
Full-timeOn-siteExperiencedSpeyer - Maersk
Maintenance Technician(m/w/x)
Full-timeOn-siteJuniorPhilippsburg