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Senior Customer Success Manager(m/w/x)
Description
As a Senior Customer Success Manager, you will be the strategic advisor clients rely on, guiding them through campaign setups and performance optimization while identifying growth opportunities and addressing potential challenges in the digital advertising landscape.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management or business development
- •Strong ability to use analytics tools and data-driven insights
- •Solid understanding of Ad-Tech, gaming, or app industry landscapes
- •Ability to explain complex data and technical concepts clearly
- •Experience with digital advertising tracking tools or background in high-growth startups
- •Proactive ownership of the client journey
- •Natural problem-solver with creative solutions
- •Adaptability and growth orientation in a fast-paced environment
Work Experience
approx. 4 - 6 years
Tasks
- •Serve as a trusted advisor for clients
- •Guide clients through campaign setups
- •Share industry-specific insights to optimize performance
- •Lead continuous performance tracking and data analysis
- •Meet key KPIs to ensure measurable client success
- •Identify expansion opportunities within client portfolios
- •Increase ad spend to drive revenue for clients and Almedia
- •Proactively identify potential issues using data
- •Collaborate with BI, Fraud, and UA teams to solve problems
- •Deliver competitive analysis and industry trend reports
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Equity in Almedia
Public Transport Subsidies
- •Transport subsidy
Free or Subsidized Food
- •Breakfasts and lunches
Learning & Development
- •Language learning
Healthcare & Fitness
- •Urban Sports Club
- AlmediaFull-timeOn-siteSeniorfrom 82,500 / yearBerlin
- Almedia
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Senior Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
As a Senior Customer Success Manager, you will be the strategic advisor clients rely on, guiding them through campaign setups and performance optimization while identifying growth opportunities and addressing potential challenges in the digital advertising landscape.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management or business development
- •Strong ability to use analytics tools and data-driven insights
- •Solid understanding of Ad-Tech, gaming, or app industry landscapes
- •Ability to explain complex data and technical concepts clearly
- •Experience with digital advertising tracking tools or background in high-growth startups
- •Proactive ownership of the client journey
- •Natural problem-solver with creative solutions
- •Adaptability and growth orientation in a fast-paced environment
Work Experience
approx. 4 - 6 years
Tasks
- •Serve as a trusted advisor for clients
- •Guide clients through campaign setups
- •Share industry-specific insights to optimize performance
- •Lead continuous performance tracking and data analysis
- •Meet key KPIs to ensure measurable client success
- •Identify expansion opportunities within client portfolios
- •Increase ad spend to drive revenue for clients and Almedia
- •Proactively identify potential issues using data
- •Collaborate with BI, Fraud, and UA teams to solve problems
- •Deliver competitive analysis and industry trend reports
Languages
English – Business Fluent
Benefits
Competitive Pay
- •Equity in Almedia
Public Transport Subsidies
- •Transport subsidy
Free or Subsidized Food
- •Breakfasts and lunches
Learning & Development
- •Language learning
Healthcare & Fitness
- •Urban Sports Club
About the Company
Almedia
Industry
Marketing
Description
The company is building the future of marketing by rewarding a community of over 50 million users for engaging with advertisers' products.
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Full-timeOn-siteSeniorfrom 65,000 - 75,000 / yearBerlin