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ALAllianz SE

(Senior) Conduct and Customer Protection Officer(m/w/x)

München
Full-timeWith Home OfficeSenior
AI/ML

Shaping and strengthening the Group Customer Protection framework for a global insurer. Experience in financial services compliance and conduct risk regulation required. Flexible hybrid work, company pension.

Requirements

  • Working ability in English
  • Bachelor’s degree in Laws, Compliance, Risk management, Business, Actuarial, or related field
  • Experience in Compliance or second line functions in global environment
  • Solid background in insurance or financial services compliance
  • Demonstrable focus on conduct risk and customer protection regulation
  • Ability to engage on AI-related models and governance as compliance expert
  • Client service mentality and problem-solution mindset
  • Comfortable in interactions with various seniority levels
  • Willingness to work across time zones
  • Willingness to travel abroad
  • Proven track record leading complex compliance programs globally
  • Experience implementing compliance frameworks and risk management strategies
  • Experience implementing regulatory initiatives across multiple departments
  • Experience working across multiple jurisdictions or business lines
  • Comfortable navigating matrix organization with stakeholders
  • Previous experience in business related functions is a plus
  • Experience applying ChatGPT, Generative AI, and Ethical AI solutions

Tasks

  • Report to the Group Head of Customer Protection Officer
  • Shape and strengthen the Group Customer Protection framework
  • Connect Group Compliance strategies with Customer Protection framework
  • Support the roll-out of the Group Customer Protection framework across entities
  • Contribute to regular reviews of the Customer Protection Standard
  • Analyze the impact of regulatory and technological changes
  • Conduct annual Group retail product reviews
  • Develop and implement Customer Protection policies and guidance
  • Conduct workshops and trainings with entities and stakeholders
  • Monitor and test entities’ Customer Protection frameworks
  • Develop and maintain control catalogues and Management Information
  • Work closely with Compliance teams at Group and local levels
  • Manage relationships with stakeholders from various functions
  • Represent Group Compliance in internal and external focus groups
  • Interact with regulators to clarify requirements
  • Provide input to Board of Management reporting
  • Contribute to annual company reports and regulatory reporting
  • Conduct senior management presentations
  • Provide advice on Customer Protection to relevant entities

Work Experience

  • 5 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • ChatGPT
  • Generative AI
  • Ethical AI

Benefits

Flexible Working

  • Flexible and hybrid work model

Informal Culture

  • Multinational and inclusive community
  • Great place to work certified

Learning & Development

  • Career development and learning opportunities

Retirement Plans

  • Company pension

Healthcare & Fitness

  • Health insurance
  • Health and well-being offerings

Competitive Pay

  • Employee stock purchase program with discount

Family Support

  • Supportive family care benefits

Sustainability Focus

  • Sustainability programs contribution
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Allianz SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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