Jil Sander
Client Advisor(m/w/x)
Full-timeOn-siteExperienced
München
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Personalized client engagement and reach-out campaigns for luxury fashion clients, using dedicated clienteling tools. Flexible schedule availability for evenings, weekends, and holidays required. Second languages a plus for diverse client engagement.
Requirements
- Exceptional clientele and customer relationship building skills
- Strong verbal and written communication skills
- Flexible schedule availability (evenings, weekends, holidays)
- Second languages (advantageous)
- Action-orientation and drive for results
- Problem-solving skills
- Team player
Tasks
- Proactively engage with existing and potential clients.
- Deliver impeccable service across all sales phases.
- Actively work to achieve CRM targets.
- Implement personalized client reach-out campaigns.
- Utilize clienteling tools to complete CRM tasks.
- Capture client data and qualitative information.
- Maintain knowledge of your client portfolio.
- Track VIP and VIC clients.
- Achieve sales, KPI, and CRM targets.
- Discover client needs.
- Guide clients across brand categories.
- Stay informed on fashion trends to curate looks.
- Develop strong product and fit knowledge.
- Research client preferences for appointments.
- Organize merchandise for client appointments.
- Create a welcoming environment for appointments.
- Stay informed on new arrivals, trends, and events.
- Assist with sales and after-sales activities.
- Process returns, repairs, and complaints.
- Ensure product maintenance.
- Replenish products on the sales floor.
- Maintain knowledge of warehouse stock.
- Restock shelves to maximize sales.
- Partner with the team for seamless operations.
- Uphold store presentation standards.
- Liaise with the Visual team on display guidelines.
- Verify and report relevant information to management.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Personalized client engagement and reach-out campaigns for luxury fashion clients, using dedicated clienteling tools. Flexible schedule availability for evenings, weekends, and holidays required. Second languages a plus for diverse client engagement.
Requirements
- Exceptional clientele and customer relationship building skills
- Strong verbal and written communication skills
- Flexible schedule availability (evenings, weekends, holidays)
- Second languages (advantageous)
- Action-orientation and drive for results
- Problem-solving skills
- Team player
Tasks
- Proactively engage with existing and potential clients.
- Deliver impeccable service across all sales phases.
- Actively work to achieve CRM targets.
- Implement personalized client reach-out campaigns.
- Utilize clienteling tools to complete CRM tasks.
- Capture client data and qualitative information.
- Maintain knowledge of your client portfolio.
- Track VIP and VIC clients.
- Achieve sales, KPI, and CRM targets.
- Discover client needs.
- Guide clients across brand categories.
- Stay informed on fashion trends to curate looks.
- Develop strong product and fit knowledge.
- Research client preferences for appointments.
- Organize merchandise for client appointments.
- Create a welcoming environment for appointments.
- Stay informed on new arrivals, trends, and events.
- Assist with sales and after-sales activities.
- Process returns, repairs, and complaints.
- Ensure product maintenance.
- Replenish products on the sales floor.
- Maintain knowledge of warehouse stock.
- Restock shelves to maximize sales.
- Partner with the team for seamless operations.
- Uphold store presentation standards.
- Liaise with the Visual team on display guidelines.
- Verify and report relevant information to management.
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Valentino
Industry
Fashion
Description
The company fosters a creative and inclusive environment, emphasizing individual contributions and community success.
Not a perfect match?
- Jil Sander
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