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BI
Bitpanda
last mo.

Senior Associate, AML & KYC Operations(m/w/x)

Wien, Berlin
Full-timeWith Home OfficeSenior

Description

In this role, you will play a crucial part in preventing financial crimes by addressing customer verification inquiries and supporting teams with account-related issues. Your day-to-day responsibilities will involve ensuring compliance and conducting quality checks on verification processes.

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Requirements

  • •University degree in Economics, Finance, or Law
  • •Proven analytical and problem-solving skills
  • •Demonstrated interest in AML regulation and financial crime patterns
  • •Keen interest in the cryptocurrency industry

Education

Bachelor's degree

Work Experience

approx. 4 - 6 years

Tasks

  • •Respond to customer inquiries about verification issues via Zendesk
  • •Provide guidance to the Customer Care team on verification-related questions
  • •Assist the operations team with user account issues, including data mismatches and verification inconsistencies
  • •Conduct quality checks on verification providers by reviewing documents and videos

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Hybrid working model
  • •25 days remote work

Competitive Pay

  • •Competitive total compensation
  • •Stock option plan

Mentorship & Coaching

  • •Confidential coaching

Mental Health Support

  • •Mental health resources

More Vacation Days

  • •3 additional days off

Learning & Development

  • •Unlimited access to online courses

Corporate Discounts

  • •Discounts and rewards
  • •Exclusive merchandise

Generous Parental Leave

  • •8 weeks new parent leave

Additional Allowances

  • •Home office budget

Free or Subsidized Food

  • •Free onsite dining

Other Benefits

  • •Recognition and rewards

Team Events

  • •Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bitpanda and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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