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Senior Application Manager(m/w/x)
Managing LabWare LIMS environment across two sites, ensuring GxP compliance and platform upgrades. Application and project management experience over 8 years required. Hybrid work, 4-week workation option.
Requirements
- Business Informatics or Swiss Federal Diploma in IT
- Higher commercial or technical vocational qualification with deep IT knowledge
- Application and information systems support and maintenance (> 8 years experience)
- Project management (> 8 years experience)
- Process management (> 8 years experience)
- Requirements engineering (> 8 years experience)
- Application Management or Application Lifecycle Management (> 10 years experience)
- Further training in project and process management
- Continuous professional development for role requirements
- Study of specialist literature, courses, seminars, conferences
- Role-specific training within departmental budget
- LabWare LIMS administration, configuration, workflow management, user support
- LabWare Basic (LWB) scripting knowledge (strong advantage)
- Agilent OpenLab CDS experience in laboratory environment
- NuGenesis Scientific Data Management System familiarity
- GuSLab laboratory management software experience
- Good understanding of laboratory processes
- SAP QM interface integration (IDI/QMIDI) in LIMS context (strong advantage)
- Mandatory Computer System Validation (CSV) in GxP-regulated environment
- Medical device or pharmaceutical industry experience (preferred)
- Knowledge of applications to be managed (ideally)
- Database technology (MS SQL Server, Oracle)
- Communication protocols
- Application architecture
- (Agile) application development
- Web services
- Portal technology
- SAP IDocs
- IT server and network infrastructure (ideally)
- German (language level B1)
- English (written/spoken) conversational proficiency
Tasks
- Manage LabWare LIMS environment across two sites
- Ensure day-to-day application management
- Maintain GxP compliance
- Participate in platform migration and LIMS version upgrade
- Coordinate with internal stakeholders, system vendors, and external partners
- Operate global laboratory applications and information systems
- Process incidents, service requests, and change requests
- Maintain system documentation (CIs, CSV documents, etc.)
- Monitor global application operations
- Track application availability, recoverability, performance, and resource consumption
- Inform users and IT support of disruptions or planned downtime
- Provide global consulting and support for application and process handling
- Define global support processes for laboratory applications
- Coordinate between support teams, application developers, and local Application Managers
- Monitor global systems and provide 2nd/3rd level support
- Create global KPIs for strategic decisions
- Plan strategic updates and releases
- Support new updates and releases (specification, testing, rollout)
- Draft and contribute to global Change Requests
- Ensure all required application documentation is defined and in place
- Maintain compliance with FDA 21 CFR Part 11 and EU Annex 11
- Co-determine migration strategy for local systems into global IT
- Assess and mitigate risks associated with applications
- Track and coordinate open defects and UAT activities for LabWare LIMS V8 upgrade
- Support active ERP/infrastructure migration project
Work Experience
- 8 years
Education
- Vocational certificationOR
- Currently in higher educationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- LabWare LIMS
- LabWare Basic
- Agilent OpenLab CDS
- NuGenesis Scientific Data Management System
- GuSLab
- SAP QM
- MS SQL Server
- Oracle
- SAP IDocs
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Senior Application Manager(m/w/x)
Managing LabWare LIMS environment across two sites, ensuring GxP compliance and platform upgrades. Application and project management experience over 8 years required. Hybrid work, 4-week workation option.
Requirements
- Business Informatics or Swiss Federal Diploma in IT
- Higher commercial or technical vocational qualification with deep IT knowledge
- Application and information systems support and maintenance (> 8 years experience)
- Project management (> 8 years experience)
- Process management (> 8 years experience)
- Requirements engineering (> 8 years experience)
- Application Management or Application Lifecycle Management (> 10 years experience)
- Further training in project and process management
- Continuous professional development for role requirements
- Study of specialist literature, courses, seminars, conferences
- Role-specific training within departmental budget
- LabWare LIMS administration, configuration, workflow management, user support
- LabWare Basic (LWB) scripting knowledge (strong advantage)
- Agilent OpenLab CDS experience in laboratory environment
- NuGenesis Scientific Data Management System familiarity
- GuSLab laboratory management software experience
- Good understanding of laboratory processes
- SAP QM interface integration (IDI/QMIDI) in LIMS context (strong advantage)
- Mandatory Computer System Validation (CSV) in GxP-regulated environment
- Medical device or pharmaceutical industry experience (preferred)
- Knowledge of applications to be managed (ideally)
- Database technology (MS SQL Server, Oracle)
- Communication protocols
- Application architecture
- (Agile) application development
- Web services
- Portal technology
- SAP IDocs
- IT server and network infrastructure (ideally)
- German (language level B1)
- English (written/spoken) conversational proficiency
Tasks
- Manage LabWare LIMS environment across two sites
- Ensure day-to-day application management
- Maintain GxP compliance
- Participate in platform migration and LIMS version upgrade
- Coordinate with internal stakeholders, system vendors, and external partners
- Operate global laboratory applications and information systems
- Process incidents, service requests, and change requests
- Maintain system documentation (CIs, CSV documents, etc.)
- Monitor global application operations
- Track application availability, recoverability, performance, and resource consumption
- Inform users and IT support of disruptions or planned downtime
- Provide global consulting and support for application and process handling
- Define global support processes for laboratory applications
- Coordinate between support teams, application developers, and local Application Managers
- Monitor global systems and provide 2nd/3rd level support
- Create global KPIs for strategic decisions
- Plan strategic updates and releases
- Support new updates and releases (specification, testing, rollout)
- Draft and contribute to global Change Requests
- Ensure all required application documentation is defined and in place
- Maintain compliance with FDA 21 CFR Part 11 and EU Annex 11
- Co-determine migration strategy for local systems into global IT
- Assess and mitigate risks associated with applications
- Track and coordinate open defects and UAT activities for LabWare LIMS V8 upgrade
- Support active ERP/infrastructure migration project
Work Experience
- 8 years
Education
- Vocational certificationOR
- Currently in higher educationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- LabWare LIMS
- LabWare Basic
- Agilent OpenLab CDS
- NuGenesis Scientific Data Management System
- GuSLab
- SAP QM
- MS SQL Server
- Oracle
- SAP IDocs
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Teleflex Incorporated
Industry
Healthcare
Description
Teleflex is a global provider of medical technologies focused on improving health and quality of life through innovative solutions.
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