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Parloa
9d ago

Senior AI Agent Architect(m/w/x)

Berlin, München
Full-timeWith Home OfficeSenior
AI/ML

Description

You will transform customer service by designing sophisticated AI workflows and prompts, ensuring every conversational solution is perfectly aligned with brand and technical standards.

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Requirements

  • •3+ years enterprise customer-facing experience
  • •Expertise in conversation design
  • •Expertise in AI agent development
  • •Ability to craft LLM prompts
  • •Proficiency with advanced prompting strategies
  • •Strong project and stakeholder management
  • •Analytical and critical thinking skills
  • •Understanding of data structures and APIs
  • •Exceptional attention to detail
  • •Experience in AI testing procedures

Work Experience

3 years

Tasks

  • •Scope and implement AI Agent deployments
  • •Provide strategic advice to customers and partners
  • •Design precise prompts using LLM expertise
  • •Simplify complex workflows into conversational components
  • •Fine-tune conversational flows and voice output
  • •Align AI behavior with customer brand standards
  • •Connect customer systems via APIs
  • •Collaborate with engineering and sales teams
  • •Identify and resolve technical blockers
  • •Validate AI performance through structured testing
  • •Document best practices and product capabilities

Tools & Technologies

LLMchain-of-thought promptingfew-shot learningenterprise APIs

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working hours
  • •Work from home
  • •Hybrid work environment

Workation & Sabbatical

  • •Workation opportunities

Competitive Pay

  • •Competitive compensation
  • •Equity package

Public Transport Subsidies

  • •Deutschland ticket

Healthcare & Fitness

  • •Urban Sports Club
  • •Nilo Health

Other Benefits

  • •Job Rad

Free or Subsidized Food

  • •Weekly sponsored office lunches

Learning & Development

  • •Training and development budget

Team Events

  • •Regular team events
  • •Game nights
  • •Social activities

Modern Office

  • •Modern office
  • •Social areas

Ergonomic Workplace

  • •Adjustable desks

Snacks & Drinks

  • •Fresh fruits, cereals, and drinks
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