Zendesk GmbH (Germany)
Senior AI Agent Engineer(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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PAParloa
Senior AI Agent Architect(m/w/x)
Berlin, München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Implementing voice-first GenAI platform deployments for contact centers, designing precise LLM prompts. 3+ years enterprise customer-facing experience and conversation design expertise required. 28 vacation days, workation opportunities, equity package.
Requirements
- 3+ years enterprise customer-facing experience
- Expertise in conversation design
- Expertise in AI agent development
- Ability to craft LLM prompts
- Proficiency with advanced prompting strategies
- Strong project and stakeholder management
- Analytical and critical thinking skills
- Understanding of data structures and APIs
- Exceptional attention to detail
- Experience in AI testing procedures
Tasks
- Scope and implement AI Agent deployments
- Provide strategic advice to customers and partners
- Design precise prompts using LLM expertise
- Simplify complex workflows into conversational components
- Fine-tune conversational flows and voice output
- Align AI behavior with customer brand standards
- Connect customer systems via APIs
- Collaborate with engineering and sales teams
- Identify and resolve technical blockers
- Validate AI performance through structured testing
- Document best practices and product capabilities
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- LLM
- chain-of-thought prompting
- few-shot learning
- enterprise APIs
Benefits
Flexible Working
- Flexible working hours
- Work from home
- Hybrid work environment
Workation & Sabbatical
- Workation opportunities
Competitive Pay
- Competitive compensation
- Equity package
Public Transport Subsidies
- Deutschland ticket
Healthcare & Fitness
- Urban Sports Club
- Nilo Health
Other Benefits
- Job Rad
Free or Subsidized Food
- Weekly sponsored office lunches
Learning & Development
- Training and development budget
Team Events
- Regular team events
- Game nights
- Social activities
Modern Office
- Modern office
- Social areas
Ergonomic Workplace
- Adjustable desks
Snacks & Drinks
- Fresh fruits, cereals, and drinks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Parloa and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PAParloa
Senior AI Agent Architect(m/w/x)
Berlin, München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Implementing voice-first GenAI platform deployments for contact centers, designing precise LLM prompts. 3+ years enterprise customer-facing experience and conversation design expertise required. 28 vacation days, workation opportunities, equity package.
Requirements
- 3+ years enterprise customer-facing experience
- Expertise in conversation design
- Expertise in AI agent development
- Ability to craft LLM prompts
- Proficiency with advanced prompting strategies
- Strong project and stakeholder management
- Analytical and critical thinking skills
- Understanding of data structures and APIs
- Exceptional attention to detail
- Experience in AI testing procedures
Tasks
- Scope and implement AI Agent deployments
- Provide strategic advice to customers and partners
- Design precise prompts using LLM expertise
- Simplify complex workflows into conversational components
- Fine-tune conversational flows and voice output
- Align AI behavior with customer brand standards
- Connect customer systems via APIs
- Collaborate with engineering and sales teams
- Identify and resolve technical blockers
- Validate AI performance through structured testing
- Document best practices and product capabilities
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- LLM
- chain-of-thought prompting
- few-shot learning
- enterprise APIs
Benefits
Flexible Working
- Flexible working hours
- Work from home
- Hybrid work environment
Workation & Sabbatical
- Workation opportunities
Competitive Pay
- Competitive compensation
- Equity package
Public Transport Subsidies
- Deutschland ticket
Healthcare & Fitness
- Urban Sports Club
- Nilo Health
Other Benefits
- Job Rad
Free or Subsidized Food
- Weekly sponsored office lunches
Learning & Development
- Training and development budget
Team Events
- Regular team events
- Game nights
- Social activities
Modern Office
- Modern office
- Social areas
Ergonomic Workplace
- Adjustable desks
Snacks & Drinks
- Fresh fruits, cereals, and drinks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Parloa and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Parloa
Industry
IT
Description
Parloa is a fast-growing startup in Generative AI and customer service, offering a voice-first GenAI platform for contact centers.
Not a perfect match?
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