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KAKaseya

Senior Account Manager(m/w/x)

München
Full-timeOn-siteSenior
AI/ML

Proactive client engagement for AI-powered IT infrastructure and security solutions for MSPs. Essential German fluency and exceptional inside sales experience needed. High commission earning potential for top performers.

Requirements

  • Essential German fluency
  • 4+ years' SaaS sales experience (preferably B2B)
  • Drive, passion for sales, eagerness for commissions
  • Exceptional inside sales experience in metrics-driven, fast-paced environment
  • Motivation, coachability, competitiveness, resilience, drive to win and excel
  • Energy, teamwork, exceptional organizational, interpersonal, communication skills
  • Ability to create weekly, monthly, 6-week sales forecasts
  • Exposure to CRM applications (Salesforce) for lead/opportunity/account management

Tasks

  • Engage proactively with clients
  • Understand client needs and business objectives
  • Learn about client businesses
  • Initiate regular client communications
  • Anticipate client challenges
  • Provide pre-emptive solutions to enhance customer experience
  • Partner closely with customers
  • Identify cross-sell and upsell opportunities
  • Leverage additional features or services to drive revenue growth
  • Identify expansion opportunities within existing accounts
  • Align strategies with customers for mutual success
  • Monitor usage metrics
  • Address potential adoption hurdles proactively
  • Adhere to sales checklists, processes, and timelines
  • Execute cross-sell, upsell, and expansion strategies
  • Develop understanding of products and integrations
  • Propose product value to customers
  • Educate customers on new features, updates, and best practices
  • Provide personalized sessions to customers
  • Ensure customers optimize full potential of IT Complete
  • Collaborate with specialists and other teams
  • Engage customers in product value
  • Drive sales
  • Collaborate cross-functionally to support teams
  • Address customer needs
  • Act as the voice of the customer
  • Influence continuous improvements
  • Participate in proactive meetings
  • Align strategies
  • Enhance customer experiences
  • Support new client onboarding process
  • Drive proactive product adoption through tailored strategies

Work Experience

  • 4 years

Education

  • High school diploma

Languages

  • GermanBusiness Fluent

Tools & Technologies

  • Salesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Kaseya and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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