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AK
AKQA
last mo.

Senior Account Manager(m/w/x)

Berlin
Full-timeOn-siteSenior
AI/ML

Description

As a Senior Account Manager, you will cultivate strong client relationships while driving innovative projects for a leading global automotive brand. This role involves strategic thinking, effective communication, and ensuring project success through collaboration and attention to detail.

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Requirements

  • Strong interest in digital products, innovation, and business strategy
  • Agency account management experience at a leading digital agency or similar organisation
  • Demonstrable experience working across diverse digital projects, including experience design (UX/UI), iterative design sprints, and web development
  • Some experience and interest collaborating with cross-functional teams to build and launch consumer-facing programs
  • Familiarity with generative AI tools and applications
  • Experience with global luxury and automotive brands preferred
  • Solid understanding of the end-to-end digital product development lifecycle
  • Successful track record of building exceptional client relationships
  • Comfort and understanding of standard web development project terminology and processes
  • Strong presentation skills such as written, visual, and verbal
  • Ability to structure strategic ideas into well-ordered and insightful keynote presentations
  • Knowledge of agile development methodologies and frameworks is highly desirable
  • Good judgement: provide guidance and analyse situations under pressure
  • Commercial acumen: consistent track record of meeting and exceeding revenue targets
  • Business-level fluency in both German and English

Work Experience

approx. 4 - 6 years

Tasks

  • Build and maintain client relationships
  • Proactively identify creative and strategic opportunities
  • Drive projects forward to ensure client success
  • Develop a deep understanding of the client's business and market
  • Manage trust with multiple stakeholders and partners
  • Formulate strategic propositions and communicate them effectively
  • Identify and pursue organic growth opportunities
  • Support the management of new business opportunities
  • Provide exceptional service and communication to stakeholders
  • Keep teams informed of project progress and manage expectations
  • Oversee monthly, quarterly, and annual financial processes for client accounts
  • Achieve profitability and revenue targets with accurate forecasting
  • Create detailed month-by-month resource forecasts
  • Produce professional-quality written documentation
  • Conduct final quality checks on all deliverables
  • Guide the team in developing a digital product vision and roadmap

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

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