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Senior Account Executive, CRM Solutions(m/w/x)

Zürich
Full-timeOn-siteSenior
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Developing and growing assigned accounts with C-suite executives for an AI-enhanced cloud platform. Deep solution sales experience, including AI integration, required. Territory resource deployment and strategic sales planning.

Requirements

  • Experience integrating AI into work processes
  • Deep solution sales experience (CRM/CX/CPaaS/CCaaS/SOM vendor)
  • Deep understanding of CRM/CX/CSM business processes
  • Experience leading complex virtual/matrixed teams
  • Ability to understand broad IT needs of clients
  • 8+ years sales experience (complex software/platform solutions)
  • Deep industry knowledge of assigned vertical
  • Experience establishing trusted client relationships
  • Ability to produce new business and negotiate deals
  • Thrive in fast-paced, deadline-driven environment
  • Willingness to go above and beyond
  • Communicate complex issues simply (written/oral)
  • Forge strong business relationships (internal/external)
  • Excellent communication and presentation skills
  • Fluency in German and English

Tasks

  • Oversee development and growth of assigned accounts
  • Deploy territory resources effectively
  • Develop a sales strategy for the allocated territory
  • Create a target prospect list and regional sales plan
  • Build relationships with C-suite executives (CFO, CIO, COO, CDO)
  • Arrange and conduct initial executive discussions
  • Collaborate with Solution Consulting team for product demonstrations
  • Develop a clear roadmap and capabilities for clients and ServiceNow teams
  • Serve as a trusted advisor to customers
  • Understand and drive the Customer Engagement & Operations roadmap
  • Lead CRM opportunities and collaborate with Core Sales Teams
  • Present CRM Workflows offering to prospects, customers, and partners
  • Articulate customer success strategies to the field
  • Qualify prospects and develop new sales opportunities
  • Manage the sales process and close opportunities
  • Ensure ongoing account management and customer satisfaction
  • Drive additional revenue streams

Work Experience

  • 8 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • German – Business Fluent
  • English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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