Sales Associate(m/w/x)

Description

You will deliver a luxury shopping experience by building lasting client relationships and maintaining impeccable boutique standards while driving sales performance for this prestigious brand.

Requirements

• •Success as luxury brand sales consultant
• •Excellent written and verbal communication skills
• •Fluent English
• •Additional languages beneficial
• •Demonstrable sales skills
• •Knowledge of luxury market and fashion
• •Ability to handle multiple demands
• •Proactive approach to client needs
• •Respectful and polite demeanor
• •Innovation in customer care standards
• •Enthusiastic, self-confident and self-motivated
• •Representation of luxury lifestyle image
• •Professionalism under all circumstances
• •Willingness to achieve targets

Tasks

• •Provide exceptional customer service following the Selling Ceremony
• •Embody the company's luxury lifestyle through professional grooming and behavior
• •Develop detailed product knowledge regarding construction and materials
• •Build and maintain a personal client database to ensure loyalty
• •Resolve customer complaints by investigating problems and recommending solutions
• •Replenish boutique stock according to company procedures
• •Maintain effective stock controls and record accuracy
• •Participate in periodic stock takes and inventory counts
• •Attend store meetings and training events to stay informed
• •Represent the brand during promotional events and activities
• •Ensure merchandise presentation meets visual merchandising standards
• •Maintain the general tidiness and cleanliness of the boutique
• •Contribute ideas to improve overall boutique performance
• •Monitor and achieve key performance indicators and sales targets
• •Implement all Retail Excellence procedures and company policies
• •Communicate health and safety issues to the Store Manager
• •Support management with back-of-house and administrative operations
• •Assist with ad-hoc duties to ensure successful boutique operations