Description

You will drive sales and build lasting client relationships as a brand ambassador, ensuring the company's standards are met while delivering a luxury experience and managing boutique operations.

Requirements

• •2+ years retail experience, luxury preferred
• •Proficiency in retail sales systems, Word, Excel, and email
• •Entrepreneurial mindset and result-driven ability
• •Strong networking and engagement skills
• •Elevated customer service and fashion expertise
• •Exceptional verbal and written communication skills
• •Positive, outgoing, high-energy personality

Tasks

• •Partner with management to achieve sales targets
• •Increase brand and product knowledge continuously
• •Master selling skills to satisfy customer needs
• •Maximize sales opportunities across all product categories
• •Promote the Retail Excellence Program to clients and staff
• •Communicate effectively with clients, peers, and management
• •Maintain superlative customer service standards
• •Build relationships with new and VIP clientele
• •Deliver the signature Versace customer experience
• •Drive results through elevated after-sales service
• •Capture customer data consistently for CRM systems
• •Maintain long-term customer relationships proactively
• •Organize in-store and promotional events
• •Manage the boutique’s community outreach program
• •Manage stock, backroom operations, and goods receiving
• •Execute stock takes and reporting duties
• •Comply with operational and company policies
• •Maintain store presentation and visual merchandising standards
• •Participate in visual merchandising set-ups

Tools & Technologies