Description

As a Retail Manager, you will drive sales and enhance customer experiences while collaborating with brand partners and guiding store managers. Your role involves managing staff, analyzing trends, and ensuring compliance, all aimed at achieving retail excellence.

Requirements

• •Degree education or relevant qualification
• •Ability to work well with all levels across the business and customers
• •Clear analytical capabilities
• •Customer focused approach
• •High level of emotional intelligence
• •Comfort with ambiguity and influencing change
• •Fluency in English and German, other languages beneficial

Tasks

• •Achieve set sales targets and retail strategy
• •Ensure an excellent customer experience
• •Collaborate with brand partners for execution excellence
• •Guide store managers on in-store presentation and customer service
• •Manage store staff and activities for optimal inventory levels
• •Provide timely management information and analysis through reporting
• •Coordinate with Leasing and Operations for program implementation
• •Analyze training needs and suggest development programs for staff
• •Implement retail strategy based on fashion trends and customer behaviors
• •Support customer satisfaction and compliance with legal requirements
• •Execute Brand Compliance checks with Legal and Operations teams
• •Communicate actions from Retail and Store Manager meetings
• •Build Retail Calendars and Key Brand Moments with Marketing teams